Michael Balboa
Talcott,West Virginia
Summary
Dynamic customer service professional with experience at Taco Bell, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through active listening and effective problem-solving. Reliable and punctual, with strong multitasking skills and a commitment to maintaining quality standards. Eager to apply my passion for learning in diverse fields like neuroscience and engineering.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Taco Bell
08.2025 - 08.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cook
McDonald's
09.2023 - 12.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
James Monroe Highschool
Lindside, WVSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Read and Write
- Desire to Learn about Neuroscience, Biology, Math, Engineering
Languages
English
Native or Bilingual
German
Elementary
Interests
- I like working with my hands and fixing things
- Supporting STEM education initiatives and mentorship programs
- Gym Workouts
- Strategy Games
- 3D Printing
- Passionate about balancing physical health with mental and emotional wellness
- Reading
- Microscopy
- Studying
- Math
- Any sciences
Extracurricular activities
I played soccer for James Monroe Highschool as a goalie, I did archery for 3 years with JMHS and went to nationals 3 times and worlds once, I am in the astronomy club at WVU, I am going to be participating in Powerlifting for WVU
Timeline
Customer Service Cashier
Taco Bell
08.2025 - 08.2025
Cook
McDonald's
09.2023 - 12.2023
High School Diploma -
James Monroe Highschool
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