Michael Barbato
Lowe’s
Nyack,NY
9
years of professional experience
Results-driven and dependable professional with a strong foundation in customer service, retail sales, technology support, and hands-on mechanical work. Adept at managing client interactions, resolving issues efficiently, and ensuring exceptional service and high satisfaction levels in dynamic environments. Combines technical expertise in PC hardware, automotive systems, and motorcycle mechanics with operational experience operating forklifts and handling large merchandise. Known for reliability, effective communication, and seamless team collaboration to achieve positive outcomes.
Work History
Customer Service Associate / Forklift Driver
8 Months- Assisted customers with product inquiries, locating merchandise, and addressing store needs, ensuring a friendly and helpful shopping experience.
- Operate forklifts and other material-handling equipment to safely move, load, unload, and stage merchandise.
- Received, organized, stocked, and transported products efficiently throughout store and receiving areas to maintain optimal inventory levels.
- Follow workplace safety procedures and maintain an organized, clean, and safe work environment.
- Collaborated with team members to fulfill customer orders, complete loading tasks, and support daily store operations effectively.
Assistant Manager
2 Years- Coordinated and prepared estate sales by organizing merchandise and arranging sale areas to enhance customer experience.
- Worked directly with customers, answered questions, assisted with purchases, and helped keep sales organized.
- Engaged with customers, answered questions, assisted with purchases, and maintained organized sales areas to support sales efficiency.
- Assisted with staging and setup while maintaining a clean, organized, and safe work area.
- Managed day-to-day operations and collaborated with coworkers to ensure timely completion of jobs.
Motorcycle Technician
2 Years- Executed motorcycle maintenance and repair using hand tools and shop equipment to ensure optimal performance.
- Diagnosed mechanical issues and completed repairs, adhering to safety protocols to maintain a safe work environment.
- Inspected motorcycles and conducted routine service and troubleshooting to enhance reliability and customer satisfaction.
- Communicated with customers and coworkers to understand repair needs and complete work efficiently.
Pool Operator / Office Assistant
1 Year- Monitored and maintained pool water chemistry and equipment, ensuring compliance with safety standards.
- Performed general maintenance and ensured facilities remained clean, safe, and operational for user satisfaction.
- Oversaw daily office operations, paperwork, customer service, and bank runs when needed.
- Operated autonomously on projects to monitor equipment and address routine maintenance needs.
Tech Support Intern
1 Year- Provided technical support to troubleshoot computer, website, and email issues, enhancing user experience.
- Assisted with website development and email management to streamline technology operations.
- Conducted market research to inform business strategies and supported daily operations.
Sales and Maintenance
2 Years- Sold retail products, guiding customers in product selection to meet their specific needs.
- Restocked merchandise and organized retail area to enhance customer shopping experience.
- Cleaned and organized studio space and assisted with general administrative tasks.
Education
Associate Degree - Business Management and Accounting
Coursework in Business Management and Accounting
Skills
Customer & Retail: Customer Service
Retail Sales
Communication
Teamwork
Operations & Logistics: Material Handling
Material Handling
Inventory management
Technical & Mechanical: Hardware troubleshooting
Computer Tech support and Repairs
small engine Repair
Website Creation
Facility Maintenance
Administrative & Software: Microsoft Office
Conflict Resolution
Problem resolution
Safety compliance
Team collaboration
Timeline
Customer Service Associate / Forklift Driver
Lowe’s
01.2026 - CurrentRead More
Assistant Manager
Houndstooth Home Transitions
01.2024 - 01.2026Read More
Motorcycle Technician
Action Cycle
01.2022 - 01.2024Read More
Pool Operator / Office Assistant
High Tor State Park
01.2021 - 01.2022Read More
Tech Support Intern
Evolution Metals
01.2020 - 01.2021Read More
Sales and Maintenance
Ride Revolution Cycling Studios
01.2018 - 01.2020Read More
Rockland Community College (RCC)
Associate Degree from Business Management and Accounting
Read More