Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michael Barbeito

Fontana,CA

Summary

Cheerful server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Co-Founder, Head Manager

Shiny Paws & Claws
Fontana, CA
11.2020 - Current
  • Created the layout of our Website, established prices through research, established our hours of operations, our short and long term goals
  • Invested in order to Paint, and reconstruct areas of the location in order to create a clean professional yet welcoming look
  • Ame up with the name of the company, and lead the marketing team
  • Facilitated month end-closing processes by reviewing journal entries, invoices, and account reconciliations
  • Managed employee performance through disciplining, coaching, and counseling
  • Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management
  • Addressed and resolved customer inquiries and complaints and engaged with customers to ensure satisfaction with products offered
  • Supervised hourly and temporary personnel, provided work direction and reviewed work processes.

Co Founder, Director, Coaches

MB, Newcastle United FC
Upland, CA
01.2012 - Current
  • Became a cofounder of Newcastle United FC, a youth soccer organization
  • Coached ages 7 to 17 creating the curriculum for all ages and a pathway to college for all players
  • Ired coaches able to hit ground running, bringing track record of results
  • Established company culture, vision, goals, and objectives
  • Developed budgets for product development and new product introduction
  • Developed programs to offer extra training and help with recruitment of new players, and college nights to inspire players and keep them goal oriented
  • Articipated in forecasting budget and assessing long-term financial and sustainability planning.

Manager

Barbeito Insurance and Income Tax Services
01.2009 - 09.2020
  • CA
  • Prepared personal and business income taxes as well as sold auto insurance and assisted with Immigration Services
  • Became the head manager in 2011
  • Maintained an onsite presence to ensure the operations team met all company operational standards
  • Led cross-functional projects and identified and solved complex/ambiguous problems in all areas of the business
  • Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
  • Addressed and resolved customer inquiries and complaints and engaged with customers to ensure satisfaction with products offered.

Server

Pepitos Mexican Restaurant
Riverside, CA.
06.2006 - 10.2007
  • Removed dishes and soiled utensils throughout customer meals to keep tables clean and tidy
  • Maintained dining room and kitchen cleanliness and inventory
  • Assisted cooks and servers as needed, especially during peak hours to ensure productive workflows and reduce customer wait times
  • In charge of answering and responding to phone calls.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

High School Diploma -

Etiwanda High School
Etiwanda, CA
07.2006

GED -

University of San Diego

GED - undefined

California State University of Northridge

Skills

  • Menu Memorization and Presentation
  • Fluent in English and Spanish
  • High Volume Dining
  • Dining Room Cleaning and Upkeep
  • Verbal and Written Communication
  • Strong Organizational Skills
  • Task Prioritization
  • A leader, with great people skills, as well as a drive to always work hard and do my best
  • Good at handling fast paced jobs and dealing with big groups of customers

Certification

  • CPA - Certified Public Accountant, Received my CTEC license January 2010.
  • US Soccer D Level Coaching License

References

  • Norma Liliana Barbeito – Owner of Barbeito Insurance and Income Tax Services (9093762240)
  • Eduardo Pintos – Owner of Pepitos Mexican Restaurant (9515003677)
  • Danny Pacheco – Cofounder of Newcastle United FC (3239730688)
  • Noelle Brien – Vice President of Newcastle United FC as well as Payroll Technician for Valley Ista Elementary (9095605772)
  • Ezno Calandra – Dicarlo Concrete Inc Project Manager aswell as President of Newcastle United FC (9493750355)

Timeline

Co-Founder, Head Manager

Shiny Paws & Claws
11.2020 - Current

Co Founder, Director, Coaches

MB, Newcastle United FC
01.2012 - Current

Manager

Barbeito Insurance and Income Tax Services
01.2009 - 09.2020

Server

Pepitos Mexican Restaurant
06.2006 - 10.2007

High School Diploma -

Etiwanda High School

GED -

University of San Diego

GED - undefined

California State University of Northridge

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Michael Barbeito