Michael Barksdale
Suffolk,VA
Summary
Accomplished System Administrator and Network Designer at THE BOEING COMPANY, specializing in classified IT operations and virtualization. Expert in Windows and Linux administration, adept at reducing tech debt through system upgrades. Demonstrated excellence in technical support and self-motivation, ensuring high customer satisfaction and innovative network design concepts.
Overview
16
16
years of professional experience
14
14
Certification
Work History
System Administrator 4
THE BOEING COMPANY
10.2010 - Current
- Serve as Infrastructure Lead for the Virtual Warfare Center classified facility.
- Provision new software and hardware for use, following established security policies.
- Install important security and functionality patches to maintain optimal protections and system reliability.
- Diagnose and resolve complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Simplify troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Resolve issues and escalated problems with knowledgeable support and quality service.
- Maintain a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Experience in operating system technology: Windows 2016, 2019 server, Windows 10, 11 desktop, Red Hat Enterprise Linux 7, 8.
- Experience in virtualization technology: VMware
- Experience in hardware encryption technology: TACLANE-1G (KG-175G)
- Experience in a programming language: Python
- Serve as the Property Custodian for the Virtual Warfare Center classified facility.
Network Designer 4
THE BOEING COMPANY
06.2008 - 10.2010
- Performed tasks on 4 classified and unclassified networks.
- Managed multiple design projects simultaneously, ensuring timely delivery.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Prepared detailed reports on design progress and performance.
- Leveraged Microsoft Visio for constructing network designs to support various network configurations for customer engagements.
Education
Bachelor of Science - Civil Engineering
Colorado State University
Fort Collins, CO05-1993
Skills
- Classified IT operations
- Windows administration
- Linux administration
- System upgrades (reduce tech debt)
- System updates (patch management)
- Technical support (troubleshooting)
- Communications Security
- TACLANE Configuration
- Equipment management
- Virtualization
- Programming
- Self motivation
Certification
- Security+ CE - CompTIA - 2015 June
- A+ CE - CompTIA - 2019 February
- Network+ CE - CompTIA - 2015 September
- Server+ - CompTIA - 2015 November
- Linux+ - CompTIA - 2018 July
- Cloud+ CE - CompTIA - 2019 April
- Cloud Admin Professional - CompTIA - 2019 April
- IT Operations Specialist - CompTIA - 2019 February
- Linux Network Professional - CompTIA - 2018 July
- Network Infrastructure Professional - CompTIA - 2015 November
- Secure Cloud Professional - CompTIA - 2019 April
- Secure Infrastructure Specialist - CompTIA - 2019 February
- Systems Support Specialist - CompTIA - 2019 February
- Information Storage Associate (EMCISA) - Dell EMC - 2017 August
Timeline
System Administrator 4
THE BOEING COMPANY
10.2010 - Current
Network Designer 4
THE BOEING COMPANY
06.2008 - 10.2010
- Security+ CE - CompTIA - 2015 June
- A+ CE - CompTIA - 2019 February
- Network+ CE - CompTIA - 2015 September
- Server+ - CompTIA - 2015 November
- Linux+ - CompTIA - 2018 July
- Cloud+ CE - CompTIA - 2019 April
- Information Storage Associate (EMCISA) - Dell EMC - 2017 August
Bachelor of Science - Civil Engineering
Colorado State University
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