Michael Barksdale
Suffolk,VA
Summary
Accomplished System Administrator and Network Designer at THE BOEING COMPANY, adept in Windows and Linux administration, virtualization, and network administration. Proficient in reducing technical debt through system upgrades and enhancing system security through continuous software updates. Demonstrated self-motivation and excellent problem solving skills, ensuring high customer satisfaction and operational excellence. Proficient in critical thinking and technical support.
Overview
31
31
years of professional experience
16
16
Certificate
Work History
System Administrator 4
THE BOEING COMPANY
10.2010 - Current
- Work in Information Technology & Data Analysis organization supporting secure areas at Newport News site.
- Performed system administration on 2 wide area networks.
- Am Infrastructure Lead and Property Custodian for secure areas at Newport News site.
- Plan and implement upgrades to system hardware and software.
- Provision new software and hardware for use, following established security policies.
- Install important security and functionality patches to maintain optimal protections and system reliability.
- Improve security measures by conducting vulnerability assessments and applying necessary patches.
- Diagnose and resolve complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Simplify troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Resolve issues and escalated problems with knowledgeable support and quality service.
- Work with users to determine areas of technology in need of improved usability.
- Establish effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Maintain high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Collaborate with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Contribute to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly.
- Experience in operating systems: Windows 2016, 2019 server; Windows 10, 11 desktop; Red Hat Enterprise Linux 7, 8.
- Experience in Windows OS tools: Active Directory, Group Policy Object, Dynamic Host Configuration Protocol, Domain Name System.
- Experience in automation: Windows Server Update Services, Ansible.
- Experience in end point security: Trellix ePolicy Orchestrator.
- Experience in monitoring tool: Splunk.
- Experience in virtualization: VMware ESXi.
- Experience in programming language: Python.
- Experience in hardware: Dell Precision R7910, R7920 workstations; HPE Proliant DL380 servers.
- Experience in hardware encryption: TACLANE-1G (KG-175G).
- Experience with DISA Security Technical Implementation Guides (STIGs), Security Content Automation Protocol (SCAP) scans.
- Knowledge of National Industrial Security Program Operating Manual (NISPOM).
Network Designer 4
THE BOEING COMPANY
06.2008 - 10.2010
- Created network designs on network device connectivity between 5 areas within a facility to support customer engagements.
- Utilized Microsoft Visio for constructing network designs to support various network configurations for customer engagements.
- Managed design library, ensuring resources were up-to-date and easily accessible to team.
Engineering Analyst
Tau Technologies
08.2007 - 05.2008
- Developed comprehensive reports detailing analytical findings, providing valuable insights for decision makers.
- Collaborated with engineers and designers to develop innovative solutions for complex problems.
- Presented analysis findings to stakeholders through clear visualizations and concise explanations, facilitating better understanding of complex concepts.
- Interpreted results of tests and drafted reports of findings.
- Compiled, sorted and modeled engineering data.
Senior Network Engineer
ManTech SMA
11.1993 - 07.2007
- Monitored network activities to quickly detect and resolve operational and security issues.
- Led planning and technical design activities for routine operations and special projects.
- Managed purchasing and installation of networking equipment such as core routers and switches.
- Standardized processes and procedures for network maintenance and configuration changes, reducing errors and streamlining operations.
- Experience with: Cisco routers, switches.
Education
Bachelor of Science - Civil Engineering
Colorado State University
Fort Collins, CO05-1993
Skills
- Classified IT operations
- Windows and Linux administration
- Network administration
- System upgrades (reduce tech debt)
- System updates (patch management)
- System monitoring
- Technical support (troubleshooting)
- Configuration management
- Equipment management
- Virtualization
- Programming
- Communications Security
Certification
- Security+ CE - CompTIA - 2015 June
- A+ CE - CompTIA - 2019 February
- Network+ CE - CompTIA - 2015 September
- Server+ - CompTIA - 2015 November
- Linux+ - CompTIA - 2018 July
- Cloud+ CE - CompTIA - 2019 April
- Cloud Admin Professional - CompTIA - 2019 April
- IT Operations Specialist - CompTIA - 2019 February
- Linux Network Professional - CompTIA - 2018 July
- Network Infrastructure Professional - CompTIA - 2015 November
- Secure Cloud Professional - CompTIA - 2019 April
- Secure Infrastructure Specialist - CompTIA - 2019 February
- Systems Support Specialist - CompTIA - 2019 February
- Information Storage Associate (EMCISA) - Dell EMC - 2017 August
- Microsoft Certified Systems Engineer + Internet - 1999 September
- HP-UX Certified Systems Administrator - 2001 September
- Cisco Certified Network Professional - 2006 March (Expired)
Timeline
System Administrator 4
THE BOEING COMPANY
10.2010 - Current
Network Designer 4
THE BOEING COMPANY
06.2008 - 10.2010
Engineering Analyst
Tau Technologies
08.2007 - 05.2008
Senior Network Engineer
ManTech SMA
11.1993 - 07.2007
- Security+ CE - CompTIA - 2015 June
- A+ CE - CompTIA - 2019 February
- Network+ CE - CompTIA - 2015 September
- Server+ - CompTIA - 2015 November
- Linux+ - CompTIA - 2018 July
- Cloud+ CE - CompTIA - 2019 April
- Cloud Admin Professional - CompTIA - 2019 April
- IT Operations Specialist - CompTIA - 2019 February
- Linux Network Professional - CompTIA - 2018 July
- Network Infrastructure Professional - CompTIA - 2015 November
- Secure Cloud Professional - CompTIA - 2019 April
- Secure Infrastructure Specialist - CompTIA - 2019 February
- Systems Support Specialist - CompTIA - 2019 February
- Information Storage Associate (EMCISA) - Dell EMC - 2017 August
- Microsoft Certified Systems Engineer + Internet - 1999 September
- HP-UX Certified Systems Administrator - 2001 September
- Cisco Certified Network Professional - 2006 March (Expired)
Bachelor of Science - Civil Engineering
Colorado State University
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