Michael Barnes
Los Angeles
Summary
Compassionate and results-driven social services professional with extensive experience in housing stabilization, case management, crisis intervention, and trauma-informed support for individuals transitioning out of homelessness. Strong background in case management facilitates significant impact through effective collaboration with teams and adaptation to evolving needs. Expertise in client assessment, resource coordination, and crisis intervention ensures a comprehensive approach to service delivery. Committed to achieving positive outcomes, reliability and a focus on results are hallmarks of this dedicated approach to social services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housing Stabilizer
LA Family Housing
11.2024 - Current
- Engage households transitioning out of homelessness using Trauma-Informed Care, Harm Reduction, and Housing First principles.
- Provide intensive case management, including independent living skills, housing stabilization, money management, employment linkage, benefits establishment, and community integration.
- Complete biopsychosocial assessments, and develop individualized goal plans.
- Maintain accurate client documentation in HMIS and CHAMP.
- Deliver crisis prevention, intervention, safety planning, and de-escalation.
- Advocate between landlords and participants to prevent evictions.
- Facilitate referrals to fair housing, substance use, mental health, and primary care providers.
- Mentor new staff through internship programs.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Caseload Managing 25-30 participants
Participant Coordinator
LA Family Housing
08.2020 - Current
- Managed program intakes, and ensured documentation accuracy.
- Provided crisis intervention, conflict resolution, and service linkage.
- Coordinated with housing navigators to support participant housing goals.
- Maintained HMIS case notes and occupancy reports.
- Supported daily engagement for over 160 participants at The Taper site.
- Coordinated outreach programs to enhance community engagement and service delivery.
- Developed resource materials for staff training and client education initiatives.
- Collaborated with local agencies to expand housing assistance resources and support networks.
Engagement Coordinator
LA Family Housing
08.2020 - 11.2024
- Conducted triage, assessments, and onsite/field intakes using trauma-informed and harm-reduction models.
- Created individualized housing plans, and provided housing-focused case management.
- Delivered crisis intervention and coordinated referrals for participants.
- Maintained accurate documentation and entered participant data in HMIS and CHAMP.
- Coordinated outreach programs to enhance community engagement and resource accessibility.
- Developed and implemented strategies for improving client communication and service delivery.
- Collaborated with local agencies to streamline referrals and improve service integration.
- Coordinating and completing 10 intakes a day, enrolling participants in various programs such as DMH, DHS Interim Housing, DHS Metro Street-Based, and LASHA., VA
Engagement Coordinator – Temporary Supervisor
LA Family Housing
06.2023 - 01.2024
- Oversaw daily operations and referrals for the Engagement team.
- Delegated tasks based on staff strengths, caseloads, and program priorities.
- Assisted the Director with team coordination and addressed participant and staff concerns.
- Supported intake and urgent participant needs, as required.
- Coordinated outreach initiatives to engage community members in housing resources
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Facilitated workload among the Engagement Team across various program enrollments, completing over 30.
Site Coordinator
LA Family Housing
05.2020 - 07.2020
- I interacted with participants of the program directly as front-line staff.
- Engaged with participants to help them adjust to living at the site.
- Collaborated with coworkers to support participants.
- Case noted notable interactions with participants on HMIS.
- Maintained rapport with participants to better assist them.
- Communicated with participants on a consistent basis to keep track of their housing progress and overall progress in the program.
- Connected participants to assigned workers to encourage housing progress.
- Ensured the safety of participants and employees by enforcing COVID-19 procedures at the site.
- Documented incidents through LAHSA incident reporting.
- Coordinated housing placement services for individuals experiencing homelessness.
- Working as a DSW, I implement efficient processes for client intake and assessment.
- Accurately documented all onsite issues using HMIS.
Education
High School Diploma -
Tri-C Community High School
Los Angeles, CA05.2008
Skills
- Housing support coordination
- Integrated trauma and harm reduction approaches
- De-escalation techniques proficiency
- Effective communication in conflict situations
- Proficient in HMIS and CHAMP data management
- Team collaboration
- Proficient in organizing and conveying information
- Skilled in document creation and data analysis tools
- Time management
- Multitasking
- Dependable and responsible
- Active listening
- Calm under pressure
- Attention to detail
- Flexible and adaptable
- Computer skills
Accomplishments
Case Management Training – 70 CE Hours
Homeless Health Care Los Angeles | Aug–Oct 2025
• Awarded special recognition for completion of advanced case management training
Certification
MAB Training
CPR Training
Mandated Reported
Document Acquisition Training
Timeline
Housing Stabilizer
LA Family Housing
11.2024 - Current
Engagement Coordinator – Temporary Supervisor
LA Family Housing
06.2023 - 01.2024
Participant Coordinator
LA Family Housing
08.2020 - Current
Engagement Coordinator
LA Family Housing
08.2020 - 11.2024
Site Coordinator
LA Family Housing
05.2020 - 07.2020
High School Diploma -
Tri-C Community High School