Michael Barrett
Longhorn Steakhouse
Dickinson,TX
2027
years of professional experience
Dynamic restaurant manager with a proven track record at Longhorn Steakhouse, excelling in customer satisfaction and order accuracy. Skilled in POS system operation and relationship management, I consistently enhance guest experiences while driving sales through suggestive selling and effective team collaboration. Committed to maintaining high standards in fast-paced environments.
Work History
Restaurant Server
- Greeted guests promptly and delivered attentive table service in fast-paced dining environment.
- Presented menu options, specials, and beverage pairings to support informed guest selections.
- Entered orders accurately into POS system and communicated modifications to kitchen staff.
- Delivered food and drinks efficiently while verifying order accuracy and presentation standards.
Regional Operations Manager
- Directed regional hospital service operations to align staffing, scheduling, and workflow with service standards
- Coordinated facility managers to resolve patient service delays and maintain consistent operational coverage
- Monitored daily performance across departments to improve throughput, compliance, and resource utilization
- Implemented process improvements for supply flow, reporting, and interdepartmental communication
Restaurant Manager
- Supervised daily floor operations to maintain service quality, cleanliness, and guest satisfaction.
- Scheduled staff, balanced coverage, and adjusted shifts to support peak service periods.
- Trained new team members on service standards, safety procedures, and menu knowledge.
- Monitored inventory levels and coordinated ordering to prevent shortages and waste.
Server / Restaurant Manager
- Greeted guests promptly and delivered attentive table service in fast-paced dining environment.
- Presented menu items, specials, and beverage options using confident product knowledge.
- Recorded accurate orders and communicated requests clearly to kitchen staff.
- Suggested food pairings and upsold appetizers, desserts, and beverages.
- Maintained clean, organized sections while following food safety and sanitation standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Floyd's Cajun Seafood
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
GED
Skills
Customer satisfaction
Order taking
Organization
Guest service
Exceptional communication
POS system operation
Detail-oriented
Order accuracy
High volume dining
Safe food handling
Suggestive selling
Service prioritization
Memory retention
Relationship management
Professional appearance
Guest relations management
Salesmanship
Timeline
Restaurant Server
Longhorn Steakhouse
2025 - CurrentRead More
Regional Operations Manager
Promedix Hospital Services
2020 - 2024Read More
Restaurant Manager
Millers Seawall Grill
2016 - 2020Read More
Server / Restaurant Manager
Longhorn Steakhouse
2013 - 2016Read More
Floyd's Cajun Seafood
Manager
2009 - 2013Read More
Somerville High School
GED
Read More