Michael Bates
Canandaigua,NY
Summary
Proven Network Technician with a track record of enhancing network efficiency and reliability for Frontier Communications. Skilled in network configuration and troubleshooting, with a knack for rapidly diagnosing and resolving complex technical issues. Demonstrates exceptional problem-solving abilities and a commitment to maintaining cutting-edge network solutions.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Network Technician
Self-employeed
06.2001 - Current
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
Network Technician
Frontier Communications
01.1996 - 07.2002
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Performed necessary maintenance to support network availability.
- Dressed and installed fiber cabling and hardware.
- Assisted in the design and installation of new network infrastructure, resulting in increased efficiency.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Installed cabling, wireless routers and telephone systems for data communications networks.
Education
Associate of Science - Fire Protection And Safety Technology
Monroe Community College
Rochester, NY06.2008
Skills
- Network configuration
- Hardware Installation
- Network Troubleshooting
- Wireless Networking
Certification
- DMS-10, Nortel - 1998
Timeline
Network Technician
Self-employeed
06.2001 - Current
Network Technician
Frontier Communications
01.1996 - 07.2002
Associate of Science - Fire Protection And Safety Technology
Monroe Community College