Michael Batia
Vancleave,MS
Summary
Dynamic sales and operations leader with extensive experience at Coca Cola Bottling Co Consolidated, recognized for driving territory sales and improving customer retention rates. Demonstrated success in account management and warehouse operations, consistently exceeding sales targets. Expertise in team mentorship and strategic planning, utilizing exceptional customer service skills to foster robust client relationships. Career ambitions include further enhancing operational efficiencies while delivering top-tier sales results.
Overview
32
32
years of professional experience
Work History
Sales Representative
Coca Cola United
Ocean Springs, MS
11.2018 - 05.2024
- Sales Representative for Coca-Cola.
- Managed a large portfolio of accounts, consistently meeting or exceeding monthly sales quotas.
- Participated in regular training sessions to enhance product knowledge and improve selling techniques
- Developed in-depth knowledge of competitor products and market trends to effectively position our offerings
- Conducted competitive analysis to identify unique selling points and differentiate our products from competitors
- Attended weekly sales meetings to discuss progress, share best practices, and receive feedback
- Collaborated with sales team to develop and implement effective sales strategies
- Warehouse Inventory and Maintenance
- Reset store displays for special events and seasonal merchandise changes.
Delivery Supervisor
Coca Cola Bottling Co Consolidated
Ocean Springs, MS
01.2014 - 11.2018
- Monitored driver performance and provided regular feedback to improve productivity and adherence to company policies
- Conducted regular safety meetings with drivers to reinforce safe driving practices and compliance with traffic regulations
- Investigated any discrepancies or complaints related to deliveries, taking appropriate actions to resolve the issue in a timely manner
- Created daily schedules for delivery routes based on customer demand, optimizing driver efficiency
- Managed a team of 20 delivery drivers, ensuring timely and accurate deliveries to customers
- Identified areas for process improvement within the delivery department through data analysis and feedback from drivers/customers
- Developed and maintained strong relationships with key customers, addressing any concerns or issues promptly to maintain customer loyalty
- Conducted performance evaluations for delivery drivers, providing constructive feedback and identifying areas for improvement/training needs
- Collaborated with the HR department in recruiting, hiring, and onboarding new delivery drivers.
- Mentored/coached junior supervisors/drivers in best practices for efficient/effective delivery operations management
- Conducted Warehouse inventory for each individual customer account
- Responsible for truck inventory and maintenance for each vehicle
Sales Representative
Coca Cola Bottling Co Consolidated
Ocean Springs, MS
11.1992 - 06.2014
- Sales Representative for Coca-Cola.
- Managed a large portfolio of accounts, consistently meeting or exceeding monthly sales quotas.
- Participated in regular training sessions to enhance product knowledge and improve selling techniques
- Developed in-depth knowledge of competitor products and market trends to effectively position our offerings
- Conducted competitive analysis to identify unique selling points and differentiate our products from competitors
- Attended weekly sales meetings to discuss progress, share best practices, and receive feedback
- Collaborated with sales team to develop and implement effective sales strategies
- Warehouse Inventory and Maintenance
- Reset store displays for special events and seasonal merchandise changes.
Education
High School Diploma -
Vancleave High School
Vancleave, MS05-1989
Skills
- Network development
- Sales consultation
- Account development
- Customer retention
- Territory sales
- Customer service
- Product merchandising
- Account management
- Warehouse operation oversight
- Loading and unloading
- Shipping and receiving
- Facility maintenance
- Maintenance procedures
Timeline
Sales Representative
Coca Cola United
11.2018 - 05.2024
Delivery Supervisor
Coca Cola Bottling Co Consolidated
01.2014 - 11.2018
Sales Representative
Coca Cola Bottling Co Consolidated
11.1992 - 06.2014
High School Diploma -
Vancleave High School
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