Michael Benjamin
Instrument Coordinator Lead
Methuen,MA
Summary
Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over 14 years in Medical industry. Trained in Microsoft Office, Excel, and Google Spreadsheets with excellent communication skills.
Overview
18
18
years of professional experience
Work History
Surgery Coordinator Lead
Zimmer Boimet North Atlantic
Burlington , MA
03.2010 - Current
- Accountable for 100% of daily management and inventory of orthopedic surgical instruments, equipment, and materials for individual required surgeries by quality checking each loan.
- Schedule and forecast 100% of surgical instrumentation movement full week ahead to anticipate special supplies/equipment requests and prioritizes their acquisition. Maintains logs of items ordered, date and time or order, and estimated delivery date.
- Prepare all necessary shipping documentations and coordinated with field technicians to ensure timely deliveries on all surgical instruments.
- Maintaining solid working relationship in communication with sales, operations and customer service on daily basis to assure highest level of customer satisfaction.
- Participating in quarterly inventory counts of all products, instruments and loan sets.
- Managed office logistics by scheduling field techs daily morning pickups and afternoon deliveries.
Field Technician
Zimmer Biomet North Atlantic
Natick, MA
04.2008 - 09.2010
- Preformed 40% of transportation, delivery, quality check, and pickup of medical implants, surgical loan sets, and instrumentation, including assembly of instrumentation at accounts.
- Assist Inventory Coordinators as needed, help with inbound and outbound shipping in warehouse, along with helping other field techs with their quality checks of inventory.
- Vehicle cleanliness and maintenance.
- Established and increased rapport with hospital staffs in CPD/SPD areas.
Driver Courier DOT
FedEx
South Boston, MA
07.2007 - 11.2007
- Operates company vehicles and provide courteous and efficient delivery and pick up of packages; to check shipments for conformance to FedEx features of service;
- Provides coverage for all assigned routes within station's service area; Provides related customer service functions;
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- 15-20 stops per day
Ground Package Handler
FedEx
East Boston, MA
07.2006 - 07.2007
- Loaded package containers onto forklifts and transported into packaging areas.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
- Managed efficient transportation of materials each day across local and state regions.
Mailroom Clerk
The Boston Globe
Boston, MA
11.2004 - 06.2007
- Weighed over 50% of letters and packages and calculated costs based on classification, weight and destination.
- Sorted and placed 50% of mail into mailboxes and post office boxes with high levels of accuracy.
- Released registered and special delivery 50% of letters and packages to designated recipients and obtained signatures for release.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Education
No Degree - Liberal Arts And General Studies
Mass Bay Community College
Wellesley, MANo Degree - Communications
New England Institute of Art And Communications
Brookline, MAHigh School Diploma -
West Roxbury High School
West Roxbury, MASkills
- Equipment Troubleshooting and Maintenance
- Organization and Time Management
- Inventory Management
- Adaptable and Flexible
- Computer Proficiency
Timeline
Surgery Coordinator Lead
Zimmer Boimet North Atlantic
03.2010 - Current
Field Technician
Zimmer Biomet North Atlantic
04.2008 - 09.2010
Driver Courier DOT
FedEx
07.2007 - 11.2007
Ground Package Handler
FedEx
07.2006 - 07.2007
Mailroom Clerk
The Boston Globe
11.2004 - 06.2007
No Degree - Liberal Arts And General Studies
Mass Bay Community College
No Degree - Communications
New England Institute of Art And Communications
High School Diploma -
West Roxbury High School
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