Michael Berg
Danbury
Summary
Dynamic and detail-oriented cashier with proven expertise at HEB Grocery Store, excelling in cash handling and customer service. Recognized for enhancing sales through effective product recommendations and maintaining high accuracy in transactions. Proficient in POS systems, demonstrating strong attention to detail and a commitment to customer satisfaction.
Punctual and honest cashier with solid background in retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Cashier
HEB Grocery Store
07.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Associate of Applied Science - Drafting
Brazosport College
Lake Jackson, TXSkills
- Product restocking
- Drawer balancing
- Returns processing
- Cash register operation
- Attention to detail
- Proficient in POS
- Point of sale operation
- Point of sale proficiency
- POS systems
- Credit card processing
- Checkout monitoring
- Currency counting
- Payment collection
- Point-of-sale system
- Basic math
- Sales expertise
- Cash handling
- Refund handling
- Scanner operations
Timeline
Cashier
HEB Grocery Store
07.2021 - Current
Associate of Applied Science - Drafting
Brazosport College