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Experienced in a dual rate supervisor role within the poker industry, providing relevant expertise and leadership skills. Proven ability to manage gaming operations effectively, ensuring compliance with gaming regulations and delivering high-quality customer service. Demonstrates strong problem-solving capabilities, team coordination, and decision-making skills which have contributed significantly to past roles in creating an optimal gaming environment.

Brings 27 years of professional experience, seeking part-time roles in dynamic settings to foster new skills and knowledge.

Experienced in casino operations with a focus on table management and customer service, successfully coordinated with various departments including security and marketing to ensure compliance with gaming regulations. Conducted audits of assigned tables to uphold accounting procedures while efficiently resolving customer complaints and maintaining professionalism. Demonstrated strong multitasking abilities by monitoring dealer performance and providing necessary training, contributing to a positive gaming environment. Established effective communication with team members to address suspicious behavior and uphold casino standards.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Resourceful Dual Rate Table Games Supervisor known for high productivity and efficient task completion. Skilled in game floor management, conflict resolution, and customer service excellence. Excel in leadership, communication, and adaptability, ensuring seamless operations and positive guest experiences.

Michael Bickford

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Poker Supervisor

Poker Room Manager

WSOP Shift Manager

Dual Rate Supervisor

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Bachelor of Arts - Mathematics Education

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Poker Supervisor

WSOP Shift Manager

Poker Room Manager

Dual Rate Supervisor

Bachelor of Arts - Mathematics Education

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