Michael Bowen
Salesman, Entrepreneur
Flintstone,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Business Manager
Dragonfly Dreams
Chattanooga, TN
06.2022 - Current
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Improved business profits through innovative cost containment and revenue generation techniques.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Assisted with hiring process and training of new employees.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Brought in new business connections and revenue generation opportunities by improving networking strategies.
Small Business Owner
High Guys Hemp
Chattanooga, TN
01.2020 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices and systems to reduce turnaround time.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Determined best courses of action for company based on regional market trends and demands.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Outlined finances, goals and daily operations of company in detailed business plans.
- Promoted business via social media to generate leads and maximize brand identity.
Technician
Wingfield Scale
Chattanooga, TN
05.2021 - 07.2022
- Determined maintenance requirements and assigned repairs to qualified employees.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Completed job reports and logs immediately following service calls.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Applied critical thinking and research to address complex issues.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Addressed routine equipment maintenance according to established schedule.
Electrician
IBEW Local 175
Chattanooga, TN
10.2017 - 04.2021
- Analyzed blueprints to diagnose potential electrical hazards and carry out risk assessments prior to starting new jobs.
- Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
- Installed and wired electrical transformers, service panels and circuit breakers.
- Enhanced quality control by inspecting condition of equipment and tools.
- Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Provided preliminary sketches and cost estimates for materials and services.
- Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors and wire and cable cutters to complete fast-paced work.
- Installed ground leads and connected power cables to equipment.
- Visited client sites to confirm space and layout restrictions for equipment installations.
- Launched troubleshooting and tests on equipment post-installation to confirm compatibility and safety of electrical systems.
Technician
Wilson Air Center
Chattanooga, TN
08.2014 - 11.2017
- Determined maintenance requirements and assigned repairs to qualified employees.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Completed job reports and logs immediately following service calls.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Monitored and enforced safety measures to mitigate hazards.
- Drafted preventive maintenance schedule to support equipment longevity.
- Prioritized tasks and planned workflows to meet operational targets.
Education
Associate of Business Administration - Business
Chattanooga State Community College
Chattanooga, TN 08.2009 - 05.2013
High School Diploma -
Ridgeland High School
Rossville, GA 08.2005 - 05.2009
Skills
Operational leadership
Cross-functional communication
Staff training and development
Customer Relationship Management
Operations management
Customer Relations
Employee management
Project Management
Negotiation
Staff Management
Business planning
Consulting
Business Development
Business administration
Timeline
Business Manager
Dragonfly Dreams
06.2022 - Current
Technician
Wingfield Scale
05.2021 - 07.2022
Small Business Owner
High Guys Hemp
01.2020 - Current
Electrician
IBEW Local 175
10.2017 - 04.2021
Technician
Wilson Air Center
08.2014 - 11.2017
Associate of Business Administration - Business
Chattanooga State Community College
08.2009 - 05.2013
High School Diploma -
Ridgeland High School
08.2005 - 05.2009