Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Affiliations
Accomplishments
Languages
Timeline
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Michael Boydstun

Michael Boydstun

Pueblo,CO

Summary

Seasoned Warehouse Operations Coordinator with a proven track record at Pueblo County Government, adept in Microsoft Office and management. Expertise in streamlining warehouse distribution, enhancing team efficiency by over 30%, and helping to implementing robust security measures. Excels in leadership, fostering a culture of continuous improvement and operational excellence.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Warehouse Operations Coordinator

Pueblo County Government
Pueblo, US
05.2021 - Current
  • Schedules pickup, delivery, and distribution of products and materials
  • Collaborates with department heads to coordinate record controls, and purchasing
  • Establishes warehouse safety
  • Performs other related duties as assigned
  • Coordinated and managed project tasks to ensure project delivery within established budgets and timelines.
  • Implemented security policies and procedures to protect company assets from theft, loss, or damage.
  • Collaborated with subordinate managers to assess needs and optimize activities.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Title and registration specialists

Pueblo County
Pueblo, US
06.2019 - 05.2021
  • Execute title, clerical functions for the financial and legal departments.
  • Process and verify financial and legal documents of vehicles to finalize sales deals.
  • Prepare legal transfer documents to submit to the state motor vehicle department.

Facilities Technician

Klean tech
Pueblo, US
03.2017 - 12.2019
  • A Janitor with entry-level experience, specializing commercial cleaning, inventory management, and chemical safety
  • Adept at delivering high quality custodial services to businesses and ensuring compliance with health and safety standards

Lumber Associate/ Sales Specialist / training lead

Lowe's Home Improvement
Pueblo, US
02.2014 - 06.2019
  • Maintains and interacts primarily utilizing the phone and other forms of electronic communication to a broad scope of new and existing customers within the graphic and textile print markets to increase sales of products and/or services
  • Plan, organize, and coordinate formal and informal learning, then observed application of skills and knowledge in learning activities and provide feedback as necessary
  • Role model exceptional facilitation, presentation, and shadowing skills
  • Conducted shadowing and validation as needed

Packer

Target Distribution
Pueblo, US
10.2013 - 02.2014
  • Mark and label containers, container tags, or products, using marking tools
  • Measure, weigh, and count products and materials
  • Examine and inspect containers, materials, and products in order to ensure that packing specifications are met

Night stocker

Walmart
Pueblo, US
03.2013 - 10.2013
  • Involves moderate-to-heavy labor
  • Primary job duties may include loading and unloading shipments, organizing backroom spaces, constructing displays, and stocking shelves

CSR - Customer Service Representative

AT&T Mobility
Pueblo, US
09.2011 - 03.2013
  • Answers inbound call from customers with billing issues, technical issues, or general questions regarding service
  • Assists customers questions and concerns on all products and services offered by the Company through research and resolution using various tools and systems

TSR/ Supervisor

C.S.R
Pueblo, US
05.2008 - 08.2011
  • Answers inbound call from customers with billing issues, technical issues, or general questions regarding service
  • Assists customers questions and concerns on all products and services offered by the Company through research and resolution using various tools and systems
  • Supervises, plans and manages functions related to Call Center work area
  • Direct supervision of 30 employees
  • Oversees and directs the day-to-day activities of telephone operators and call center agents
  • Acts as a source of information and answers operator/agents questions, assigns tasks, follows up and gives instructions as necessary
  • Carries out supervision, coaching, call monitoring, training, reviewing and disciplining of all operators/ agents
  • Attends, follows up & resolves customer complaints
  • Carries out performance monitoring, measurement and evaluation of all operators/agents to improve efficiency
  • Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job
  • Compiles and maintains lists of key and on-call schedules & personnel, and ensures all lists are available to operators for use as required
  • Prepares and directs scheduling, monitors operators' attendance, schedules shifts & breaks as necessary
  • Performs other similar or related duties, as assigned, such as updating databases

Kitchen lead

Furrs Family Dinning
Pueblo, US
12.2006 - 05.2008
  • Leading team members and overseeing the day to day running of the kitchen, including cleaning the equipment, checking supplies and rotating food stock
  • Directly supervised 20 employees

Education

Some College (No Degree) - Business Management

Pueblo Community College
Pueblo, CO

Skills

  • Title Processing
  • Accounts Receivable
  • Microsoft Word
  • Microsoft Office
  • Microsoft Outlook
  • Auto Insurance
  • PowerPoint
  • Warehouse Distribution Experience
  • Microsoft Access
  • Management
  • Microsoft Excel
  • Office Management

Certification

Driver's License

Elections Certified

Additional Information

Strong work ethic, Organized, Motivated, Great leadership skills, Knowledge of MS (Office, Word, PowerPoint), Great team building skills, Motivates employees

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Affiliations

  • Father of 2 and a husband.

Accomplishments

Completion of Neo-Gov Manager training

Languages

Spanish
Elementary

Timeline

Warehouse Operations Coordinator

Pueblo County Government
05.2021 - Current

Title and registration specialists

Pueblo County
06.2019 - 05.2021

Facilities Technician

Klean tech
03.2017 - 12.2019

Lumber Associate/ Sales Specialist / training lead

Lowe's Home Improvement
02.2014 - 06.2019

Packer

Target Distribution
10.2013 - 02.2014

Night stocker

Walmart
03.2013 - 10.2013

CSR - Customer Service Representative

AT&T Mobility
09.2011 - 03.2013

TSR/ Supervisor

C.S.R
05.2008 - 08.2011

Kitchen lead

Furrs Family Dinning
12.2006 - 05.2008

Some College (No Degree) - Business Management

Pueblo Community College

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Michael Boydstun