Overview
Work History
Education
Skills
Timeline
Generic

Michael Bracety

Newark,NJ

Overview

10
10
years of professional experience

Work History

Dispatcher

Tumonos towing
Ridgefield Park, NJ
08.2020 - 03.2025
  • Collaborated with local law enforcement agencies during incident response operations.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Supervised driver dispatching, route planning, and vehicle tracking for driving team.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Tracked changes in computer system to keep records current and accurate.
  • Resolved customer complaints related to service issues or delays.
  • Received and dispatched calls for emergency services.
  • Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
  • Recorded and maintained files or records of customer requests, work or services performed.

Dispatcher

johns main towing
North Bergen, NJ
07.2015 - 07.2020
  • Identified locations and needs of callers to accurately send assistance.
  • Received or prepared work orders.
  • Interacted with local law enforcement agencies when responding to incidents in progress.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Supervised driver dispatching, route planning, and vehicle tracking for driving team.
  • Received and dispatched calls for emergency services.

Education

High School Diploma -

North Bergen High School
North Bergen, NJ
06-1993

Skills

  • Incident response
  • Route planning
  • GPS tracking
  • Data entry
  • Customer service
  • Emergency dispatch

Timeline

Dispatcher

Tumonos towing
08.2020 - 03.2025

Dispatcher

johns main towing
07.2015 - 07.2020

High School Diploma -

North Bergen High School

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Michael Bracety