Michael brown

Work History

Self-employeed

Kingston, Jamaica

06.1998 - 03.2024

Conducted tests to ensure that equipment was functioning properly after repairs were completed.
Set up new computer systems according to customer specifications.
Assisted customers in troubleshooting problems with their electronics products over the phone or via email.
Performed routine maintenance and repairs on all types of electronic equipment, including computers, phones, tablets, and other devices.
Diagnosed and repaired hardware issues related to malfunctioning components such as motherboards, processors, memory modules, power supplies, hard drives, optical drives, video cards, sound cards and network cards.
Provided technical support for customers regarding installation and usage of electronic products.
Documented repair activities in a timely manner using the appropriate paperwork or computer systems.
Maintained accurate records of parts used in each repair job.
Identified root causes of system failures by analyzing test results and error messages generated during testing procedures.
Repaired defective circuit boards by replacing faulty components such as transistors, capacitors, resistors and integrated circuits.
Ensured that all safety regulations were followed while working on electrical equipment.
Instructed customers on proper use of their newly repaired electronics product.
Researched new technologies related to electronics repair in order to stay current with industry trends.
Inspected and tested electronic systems to diagnose issues, using oscilloscopes and voltmeters.