Michael Brown II
Summary
I am a motivated individual experienced in sales, marketing and customer service. I'm skilled in building customer relationships and understanding customer needs. I have strong communication and interpersonal skills for selling and providing product knowledge.
Overview
5
5
years of professional experience
Work History
Business Development Representative
PerfectQuote
10.2023 - Current
- Increased client base by identifying potential customers and initiating strategic outreach.
- Initiated 50+ daily cold, discovery calls to book new meetings for Sales Team.
- Created and executed email marketing campaigns to develop pipeline using warm leads.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
Marketing Development Representative
PlanSource
09.2021 - 01.2023
- Collaborated with the sales team to optimize lead handoff processes, resulting in a 50% decrease in time to contact qualified leads and increasing overall sales efficiency by 20%
- Identified and targeted 10 high-value accounts per month using data analysis and market research, resulting in a 30% increase in conversion rates for qualified leads.
- Initiated multiple daily discovery calls, resulting in a 20% increase in qualified leads and a 15% increase in pipeline revenue.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Sales Representative
Verizon
05.2019 - 01.2020
- Coordinated with store manager to implement a new phone trade-in program, increasing sales volume by 15% within the first quarter
- Procured and maintained relationships with customers, resulting in a 25% increase in repeat business and generating more revenue each quarter
- Engaged conversation with customers utilizing active listening to provide the best recommendation for their needs.
Education
Marketing -
University of South Carolina Upstate
Spartanburg, SC05.2021
Skills
- Microsoft Office
- CRM Management
- B2B Marketing
- B2C Sales
- Tech Sales
- Meeting Scheduling
- Digital Marketing
- Lead Generation
- Social Media Marketing
- Email Marketing
- Campaigns
- Active Listening
- Cold-calling
- Lead Prospecting
- Proficient in SaaS
Leadership Experience
- Alpha Phi Alpha Fraternity, Inc. (Chapter Vice President)
- A.Bevy Collegiate
- We Need To Talk
Timeline
Business Development Representative
PerfectQuote
10.2023 - Current
Marketing Development Representative
PlanSource
09.2021 - 01.2023
Sales Representative
Verizon
05.2019 - 01.2020
Marketing -
University of South Carolina Upstate