Michael Bryfczynski
Green Bay,WI
Summary
A seasoned professional with a proven track record at O'Reilly Auto Parts, I excel in inventory management and customer relations, enhancing sales through strategic monitoring and effective team leadership. Achieved significant improvements in quality control and service standards, demonstrating strong analytical and interpersonal skills. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
O'Reilly Auto Parts
Ashwaubenon, WI
08.2022 - Current
- Implemented quality control measures to uphold company standards.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Assigned work and monitored performance of project personnel.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Grew Counter sales through great service and knowledge
Order Fulfillment Associate
Target
Green Bay, WI
10.2021 - 08.2022
- Processed incoming orders in a timely manner according to company standards.
- Packaged items for shipping following established procedures.
- Operated forklift, pallet jack, or other equipment as needed.
- Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
- Pulled and packed products from shelves based on customer orders.
Coating Specialist
Cherry Optical Lab
Green Bay, WI
09.2021 - 10.2021
- Performed quality control checks on coated products to ensure compliance with standards.
- Monitored environmental conditions such as temperature, humidity and ventilation levels during the coating process.
- Stored finished products in designated areas following proper labeling protocols.
Delivery Driver
Domino's Pizza
Green Bay, WI
06.2021 - 09.2021
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Handled cash and gave the correct change for orders.
- I helped the kitchen staff in many ways.
- Helped wash dishes at end of night
Parts Specialist
Le Mieux Toyota
Green Bay, WI
11.2020 - 06.2021
- Maintained accurate records of all inventory transactions in the computer system.
- Received customer orders and placed them into the system for processing.
- Provided customers with technical advice regarding parts information and availability.
- Assisted customers with product selection based on their needs.
- Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
- Created purchase orders for new parts when needed by vendors or suppliers.
Retail Sales Specialist
O'Reilly Auto Parts
Ashwaubenon, WI
06.2019 - 11.2020
- Greeted customers, answered questions and provided assistance with purchasing decisions.
- Developed customer relationships by providing product knowledge and offering advice on product selection.
- Maintained an organized work environment to ensure efficient customer service.
- Operated the cash register to process payments from customers.
- Assisted in stocking shelves with merchandise and maintaining a neat store appearance.
- Handled customer complaints in a professional manner, responding quickly to resolve issues.
- Advised customers of current promotions and discounts available for purchases.
Education
CDL Training -
Northeast Wisconsin Technical College
Green Bay, WI11-2024
High School Diploma -
Bay Port High School
Green Bay, WI06-2016
Skills
- Sales monitoring
- Recruiting and interviewing
- Sales strategies
- Inventory management
- Employee supervision
- Customer relations
Certification
- CDL License with tanker endorsment
References
References available upon request.
Timeline
Assistant Manager
O'Reilly Auto Parts
08.2022 - Current
Order Fulfillment Associate
Target
10.2021 - 08.2022
Coating Specialist
Cherry Optical Lab
09.2021 - 10.2021
Delivery Driver
Domino's Pizza
06.2021 - 09.2021
Parts Specialist
Le Mieux Toyota
11.2020 - 06.2021
Retail Sales Specialist
O'Reilly Auto Parts
06.2019 - 11.2020
CDL Training -
Northeast Wisconsin Technical College
High School Diploma -
Bay Port High School
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