Michael Bueno
Ridgewood,NY
Summary
Dynamic supervisor with proven success at Mas Tacos, enhancing team productivity through effective staff management and streamlined workflows. Skilled in training and mentoring, I consistently improved customer satisfaction by addressing inquiries promptly. My strong decision-making abilities and attention to detail ensured high-quality service and compliance with health standards.
Overview
3
3
years of professional experience
Work History
Supervisor
Mas Tacos
Manhattan, NY
10.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Cashier
Mas Tacos
Manhattan, NY
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Grill Cook
Mas Tacos
Manhattan, NY
10.2024 - Current
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Prep Line Cook
Deep
Manhattan, NY
05.2022 - 08.2024
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
Line Cook
Deep
Manhattan, NY
05.2022 - 08.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Line Worker
Deep
Manhattan, NY
05.2022 - 08.2024
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adjusted tasks in response to emergencies and production requirements.
Education
High School Diploma - Science
Academy of Urban Planning & Engineering
Brooklyn, NY06.2021
Skills
- Training and mentoring
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Inventory control
- Multitasking Abilities
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
Mas Tacos
10.2024 - Current
Cashier
Mas Tacos
10.2024 - Current
Grill Cook
Mas Tacos
10.2024 - Current
Prep Line Cook
Deep
05.2022 - 08.2024
Line Cook
Deep
05.2022 - 08.2024
Line Worker
Deep
05.2022 - 08.2024
High School Diploma - Science
Academy of Urban Planning & Engineering