Michael Burt
Albuquerque,NM
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
8
8
years of professional experience
Work History
Case Manager
New Mexico Solutions
11.2018 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Care Coordinator
Goodwill Inc
09.2017 - 11.2018
- Worked with Low income Senior citizens and provided support with employment, housing, and medical needs
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
- Collaborated with social services to connect patients with resources for housing, nutrition, and financial assistance, improving their overall wellbeing.
Community Support Worker
Open Skies Healthcare
05.2016 - 09.2017
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
Education
Master of Arts - Social Work
New Mexico Highlands University
Las Vegas, NM05.2021
Bachelor of Arts - Criminology
University of New Mexico
Albuquerque, NM05.2013
Skills
- Experience working with individuals on probation and transitioning off
- Case Management
- Case Documentation
- Organization and Multitasking
- Relationship Building
- Client Advocacy
- Care Coordination
- Community Resources
- Home Visits and Inspections
- Individualized counseling
Timeline
Case Manager
New Mexico Solutions
11.2018 - Current
Care Coordinator
Goodwill Inc
09.2017 - 11.2018
Community Support Worker
Open Skies Healthcare
05.2016 - 09.2017
Master of Arts - Social Work
New Mexico Highlands University
Bachelor of Arts - Criminology
University of New Mexico