Taylor Smith
Uhrichsville
Summary
Compassionate case manager known for developing personalized service plans and coordinating care. Expertise in managing client relationships and collaborating with multidisciplinary teams to meet diverse client needs.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Case Manager
SpringVale Health Centers
Dover
03.2023 - Current
- Developed and updated Individualized Service Plans or Treatment Plans focused on person-centered care and treatment.
- Supported clients by assessing their ongoing needs, offering medical advocacy, coordinating care with other members of their care team, connecting to community resources, ensuring program requirements are kept, and client's needs are being met.
- Maintained a high caseload of clients, created own schedule, established rapport with clients, obtained consents in accordance with HIPAA standards, provided symptom monitoring and care plan updates, made referrals when necessary, maintained paperwork and documentation in accordance to company/CARF/HIPAA standards, worked with a team of other case managers in a collaborative setting, networked with other agencies in the community, and deescalated emotional clients under times of stress.
Direct Support Professional (DSP)
West Homes Agency
Dennison
05.2022 - 03.2023
- Cared for three men who had developmental disabilities.
- Prep meals, perform household tasks, and transportation to scheduled appointments and activities, provided medical advocacy, helped them make progress on their individualized goals as outlined in their care plans.
Education
Bachelor of Science - Psychology
The Ohio State University
Columbus, Ohio, OH 08.2018 - 12.2022
Skills
- Experience with mental health services
- Experience with developmental disabled individuals
- Experience with chronic illness populations
- Experience with SUD populations
- Experience with LGBTQ individuals
- Experience working with homeless and underserved populations
- Community resources
- Medical advocacy
- Documentation compliance
- Resource networking
- Team collaboration
- Effective communication
- Time management
- Goal setting and treatment planning
- Conflict resolution
- Multitasking and organization
- Critical thinking
- Email and telephone etiquette
- Clear communication
- HIPAA compliance
- CARF standards
- Computer Literacy
- Referral coordination
- Empathy and compassion
- Client empowerment
- Active listening
- Ethical judgment
- Client centered treatment planning
- Caseload management
- EHR (EClinical Works)
Certification
- CPR Certification
- First Aid Certification
- AED Certification
- Driver's License
References
References available upon request.
Timeline
Case Manager
SpringVale Health Centers
03.2023 - Current
Direct Support Professional (DSP)
West Homes Agency
05.2022 - 03.2023
Bachelor of Science - Psychology
The Ohio State University
08.2018 - 12.2022