Summary
Work History
Education
Skills
Timeline
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Michael Burton Jr

Richmond CA.

Summary

Dynamic and results-driven professional with a strong background in customer service at Aunt Bills Restaurant. Proven ability to enhance guest satisfaction through effective time management and multitasking. Recognized for maintaining a clean and organized environment while supporting team collaboration during high-pressure situations. Adaptable and committed to delivering exceptional dining experiences.

Work History

Host

Aunt Bills Restaurant
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Line Worker

Just Dessert
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

High School Diploma -

Richmond High School
Richmond, CA
06.1990

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Team player mentality

Timeline

Host

Aunt Bills Restaurant

Line Worker

Just Dessert

High School Diploma -

Richmond High School
Michael Burton Jr