Michael Cain
Brooklyn,NY
Summary
Energetic professional with experience in customer service, retail, management and digital content creation.
Overview
4
4
years of professional experience
Work History
Manager
Chevron
Portland, Oregon
06.2022 - 07.2024
- Trained and mentored new staff on operational procedures and customer service standards.
- Monitored inventory levels and ordered supplies to ensure efficiency.
- Coordinated staff schedules to optimize coverage during peak hours and special events.
Automotive Technician
Pro-Tek Automotive
Portland, OR
08.2021 - 08.2022
- Collaborated with team members to enhance service processes and workflows.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on various vehicle makes and models.
Gas Station Attendant/Cashier
Chevron ExtraMile
Portland, OR
01.2020 - 06.2022
- Provided exceptional customer service at fuel pumps and convenience store.
- Operated cash register and processed customer transactions efficiently.
- Restocked shelves with merchandise to ensure product availability.
Education
Some College (No Degree) - Audio Engineer
The New School
New York, NY07-2026
Skills
Process and Documentation - Workflow organization, project tracking, quality control, detailed record keeping
Digital Tools – Adobe illustrator, Adobe photoshop, CAD, Google Sheets, Kipsu, Microsoft Excel, PMS Opera, Powerpoint
Customer Service - Customer relations, customer relations, client engagement, problem-solving, conflict resolution
Timeline
Manager
Chevron
06.2022 - 07.2024
Automotive Technician
Pro-Tek Automotive
08.2021 - 08.2022
Gas Station Attendant/Cashier
Chevron ExtraMile
01.2020 - 06.2022
Some College (No Degree) - Audio Engineer
The New School