Michael Calderon
Riverside,IA
Summary
Experienced Earthmoving tire sales and service professional with a experience in supporting several types of earthmover fleets including underground mining, quarries and steel mills. Skilled in outside sales, account management and hand-on OTR tire service. Proven ability in excellent customer service, providing technical tire solutions and building long term relationships with customers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
OTR Tire Sales and Service
Pomps Tire Service
Davenport, IA
07.2017 - Current
- Manage sales and service of OTR tires. Customers include underground mines, quarries, excavating contractors, steel mills and others.
- Preform fleet surveys, GPS studies and tire inspections along side tire manufacturers (Bridgestone, Michelin, Yokohama and others) sales representatives and engineers.
- Maintain long-term relationships with key accounts, while constantly looking to develop new business opportunities.
- Service Customer tires myself, including but not limited to tire installations and repairs. Also training new OTR technicians when needed.
- Prepare quotes, bids, and tire maintenance plans to present to existing or potential customers.
- Maintain accurate information on tire inventory, supplier availability, pricing, and supplier lead times to meet customer needs.
Dispatcher/OTR Tire Technician
Southern Tire Mart
Austin, TX
08.2013 - 06.2017
Held several different job titles at different times:
- Warehouse/Delivery driver: Receive tires and rotate stock in warehouse, and deliver when needed.
- OTR Tire Service Tech: Install and repair OTR tires.
- Dispatcher: Take service calls from customers and assign techs to take care of customer service needs.
Education
High School Diploma -
William B. Travis High School
Austin, TXSkills
- Relationship building
- Sales strategy development
- Customer service excellence
- Market analysis
- Lead generation
- Negotiation skills
- CRM software proficiency
- Time management
Certification
- MSHA Parts 46 and 48a/b
- TIA Certified Earthmover and Commercial tires
Languages
English
Spanish
Timeline
OTR Tire Sales and Service
Pomps Tire Service
07.2017 - Current
Dispatcher/OTR Tire Technician
Southern Tire Mart
08.2013 - 06.2017
High School Diploma -
William B. Travis High School