Michael Calderone
Johnstown
Summary
Donor Center Coordinator with 17+ years of medical experience / 10+ years of electronic record experience.
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at documentation systems, managing calendars and problem solving. Knowledgeable in project management principles, business processes and customer service best practices.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
17
17
years of professional experience
Work History
Donor Center Coordinator
Old Dominion Eye Foundation
02.2023 - Current
- Entered data, generated reports, and produced tracking documents.
- Increased participant satisfaction by providing exceptional customer service and promptly addressing concerns.
- Streamlined communication between staff members by establishing clear channels of communication for planning purposes.
- Managed event logistics, ensuring smooth operations and successful outcomes for all center activities.Answers, in a timely fashion, all incoming phone calls
- Remain within the scope of ODEF policies and procedures, Eye Bank Association of America (EBAA) Medical Standards, FDA Good Tissue Practices and follows any state and local guidelines for the procurement and distribution of eye tissue
- Ensure legality of all donations
- References on-line statewide donor registry to determine patient’s donation desires
- Consults with grieving families to obtain consent for donation when appropriate and to conduct a Donor Risk Assessment Interview (DRAI)
- Dispatches Coordinators/Technicians to recover tissue and acts as a liaison and reference guide for Coordinators/Technicians
- Maintains the required paperwork for each referral and enters pertinent information into referral system
- Maintains appropriate communications with OPO’s, hospital staff, funeral homes, medical examiners and others to ensure all parties are informed during the donation process
- Assists in training new donor center personnel
Eye Bank Technician
Central Ohio Lions Eye Bank
10.2013 - 02.2023
- Executed installation processes to ensure proper setup and functionality of systems.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Conducted routine inspections to identify potential issues and prevent system failures.
- Responds to and evaluates referrals from OPO to determine if tissue donation is appropriate
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Preforms and evaluates comprehensive medical and social history of donors - (DRAI)
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Responsible for the implementations of standards of the practices, systems, department policies and procedures
- Evaluates and screens each donor candidate in EMR for eligibility based on EBAA and FDA regulations through EPIC and other EMR systems
- Preforms an extensive review and audits of individual patients charting within EPIC
- Assigns tasks for other employees
- Maintain a good relationship with the donor’s families and provides support during the consent process; approaches families to secure donation consent, when needed
- Works with hospital staff to provide appropriate donor management care
- Coordinates time and travel of preservationist and communicates times with hospital staff
- Prepares operating room, morgue and or donor’s room for recovery process
- Verifies donor ID band for positive identification of donor
- Preforms physical exam and thoroughly document all findings and inspect for infections and possible high-risk behavior
- Assist other organizations with location of information in electronic records
- Assist in training coordinators with locating medical information within electronic records systems
- Process improvement for computer system ITransplant and bridge program development
- Assures aseptic technique is used during the recovery process per AORN standards
- Recovers eye tissue for transplant and or research, verifies tissue, blood, and culture for labeling
- Communicates with Family Services regarding recovery
- Prepares and maintains all donor documentation to assure compliance with Federal and state regulations in medical records
- Works with the Quality and Regulatory Affairs department to assure all documentation standards are met; assures any deviation from protocol or policy is reported, and uses audits improve department processes, policies, and procedures
- Works with the Hospital in the delivery of clinical in-service training to improve hospital staff understanding of the donation process
- Coordinates eye tissue distribution and processing with other service areas to facilitate transplantation to designated locations
Operating Room Assistant
MOUNT CARMEL NEW ALBANY
11.2007 - 01.2013
- Assisted surgeons and other medical professionals in hospital operating rooms
- Responsible for the implementations of standards of the practices, systems, department policies and procedures
- Enhanced operational efficiency by maintaining clean and organized workspaces, supporting quick room turnover between surgeries.
- Ensured that all the equipment needed for the procedure is properly disinfected and assembled
- Maintained operating room's inventory of products and replenished stock, when needed.
- Gathered, checks, and opens supplies and equipment needed for the surgical procedure
- Cleaned and sterilized room after surgery and counted instruments and sponges used to account for supplies.
- Performed the surgical scrub, and donning gown and gloves
- Served as a resource and mentor for new Operating Room Assistants, providing guidance and support during their training period.
- Assisted the team members with gowning and gloving
- Assisted with draping the patient and establishing the sterile field
- Participated in the surgical site and patient verification during the time out procedure
- Secured tubing, cords, and other sterile accessories
- Prepared and anticipated additional instrumentation, equipment, and supplies for usage during the procedure
- Held retractors or instruments as directed by the surgeon
- Sponges or suctions the operative site
- Maintained highest standard of sterile technique during the procedure
- Cleaned and prepares instruments for terminal sterilization
- Assisted other members of the team with terminal cleaning of room
- Assisted in prepping the OR for the next patient
- Participated in debriefing and quality improvement practices to ensure quality patient care
- Secured dressings after incision closure
- Helped transport the patient to the post anesthesia care unit
Voluntary EMT / Firefighter
St. Albans Fire Department
08.2010 - 01.2012
- Maintaining and cleaning equipment, office clerical work
- Dispatching and washing vehicles
- Transporting patients to hospital
- Monitors the patient's vital signs and gave additional needed care
- First responder’s care including but not limited to patient assessment, burn management, Cardiopulmonary resuscitation (CPR), emergency birth assistance, extrication of patients from dangerous situations
Education
Bachelor of Science - Allied Health
Franklin University
Columbus, OH05-2029
Associates of Science - Allied Health
Columbus State Community College
Columbus, OH05.2022
High school diploma -
Licking Valley High School
Newark, OH01.2007
Skills
- Organizational leadership
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Clear communication
- Team collaboration
- Adaptability and flexibility
- Verbal and written communication
- Data entry
- Task prioritization
Timeline
Donor Center Coordinator
Old Dominion Eye Foundation
02.2023 - Current
Eye Bank Technician
Central Ohio Lions Eye Bank
10.2013 - 02.2023
Voluntary EMT / Firefighter
St. Albans Fire Department
08.2010 - 01.2012
Operating Room Assistant
MOUNT CARMEL NEW ALBANY
11.2007 - 01.2013
High school diploma -
Licking Valley High School
Bachelor of Science - Allied Health
Franklin University
Associates of Science - Allied Health
Columbus State Community College
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