Michael Campbell Sr
Tallahassee
Summary
Dynamic professional with extensive experience at Walmart, excelling in customer service and team leadership. Proven track record in enhancing operational efficiency and optimizing inventory management. Skilled in decision-making and problem-solving, successfully implementing training programs that improved staff performance and customer satisfaction. Committed to delivering results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Walmart
Tallahassee, FL
03.2015 - 08.2019
- Assisted in managing daily store operations and staff performance.
- Collaborated with team to ensure optimal inventory levels and product availability.
- Implemented training programs for new employees on operational standards and customer service.
- Monitored sales trends and provided feedback for strategic merchandising decisions.
Support Manager
Walmart
Tallahassee Florida
07.2012 - 03.2015
- Managed daily operations to enhance customer satisfaction and service efficiency.
- Trained and mentored team members on best practices and operational procedures.
- Developed and implemented process improvements to streamline workflows.
- Coordinated cross-functional communication to resolve customer issues promptly.
- Led initiatives to optimize inventory management and reduce stock discrepancies.
- Analyzed performance metrics to identify areas for operational enhancement.
Louse Prevention Associate
Walmart
Tallahassee, FL
10.2010 - 06.2012
- Assisted in maintaining inventory accuracy through regular stock checks and audits.
- Supported team in fulfilling online orders, ensuring timely and efficient service.
- Collaborated with colleagues to optimize store layout for improved customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Participated in training sessions to enhance product knowledge and operational efficiency.
- Adapted quickly to changing priorities in fast-paced retail environment while meeting deadlines.
- Contributed to team performance by sharing best practices and operational insights.
- Utilized point-of-sale systems effectively for processing transactions and managing cash flow.
Environmental Service Supervisor
Tallahassee Memorial Hospital
Tallahassee, FL
11.2008 - 05.2012
- Led environmental services team to maintain cleanliness and safety standards across hospital facilities.
- Developed training programs to enhance staff performance and adherence to health regulations.
- Implemented quality control processes to ensure compliance with environmental service protocols.
- Collaborated with departments to optimize waste disposal procedures and improve recycling efforts.
- Managed inventory and procurement of cleaning supplies, ensuring cost-effectiveness and availability.
- Conducted regular inspections to identify areas for improvement in sanitation practices.
- Served as primary point of contact for regulatory agencies during compliance audits and inspections.
- Analyzed operational workflows to increase efficiency in service delivery across various departments.
Education
High School Diploma -
Greensboro High School
Greensboro, FL05-2002
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
Timeline
Assistant Manager
Walmart
03.2015 - 08.2019
Support Manager
Walmart
07.2012 - 03.2015
Louse Prevention Associate
Walmart
10.2010 - 06.2012
Environmental Service Supervisor
Tallahassee Memorial Hospital
11.2008 - 05.2012
High School Diploma -
Greensboro High School