Michael Carter
Martinsburg,WV
Summary
Helpful professional commended as valuable team player with expertise in high voltage electrical and telecom. Ready to bring 11 years of relevant work experience to new position in the telecom industry in northern Virginia or surrounding area.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Lead Technician
Direct Line Communications
10.2016 - Current
- Managed large-scale physical medium transit and web-based transmission data transportation projects.
- Led monthly meetings to coordinate support efforts across multiple departments.
- Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Maintained compliance with regulatory standards and safety requirements.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested components and systems to evaluate performance and identify concerns.
Technician Apprentice
CCCI
01.2015 - 10.2016
- Attended training offered by company to keep updated on new methods and improve skills.
- Identified major problems with system and notified supervisor before ordering replacement parts.
- Followed all standard safety practices to avoid accidents as per company regulations.
- Reviewed work orders and discussed with supervisors.
- Tested systems, noting issues and completing preventive maintenance.
- Installed various cabling systems to drawing specifications.
Education
High School Diploma -
Potomac Falls High School
Potomac Falls, VA06.2008
Skills
- Deadline Compliance
- Construction Management
- Attention to Detail
- Heavy Lifting
- Power Tools and Equipment
- System Tests
- Troubleshooting and Diagnostics
- Overseeing Technicians
- Equipment Safety
Certification
OSHA 30
OSHA Fall Protection
Scissor Lift 3a Operator
Timeline
Senior Lead Technician
Direct Line Communications
10.2016 - Current
Technician Apprentice
CCCI
01.2015 - 10.2016
High School Diploma -
Potomac Falls High School
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