Michael Chiang
Grover Beach,CA
Summary
Versatile and adaptable worker with a strong foundation in customer service and conflict resolution. Taught to attend to all details and provide effective communication, ready to leverage these skills to support an exceptional work experience. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Golden Gong Chinese Restaurant
Grover Beach, California
11.2021 - 08.2023
- Provided exceptional and consistent customer service in a busy dining environment.
- Managed food and beverage orders efficiently for guests.
- Maintained cleanliness and organization of dining area.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Assisted customers with menu selections and dietary preferences.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
Education
Bachelor of Arts - Psychology
University of California, Davis
Davis, CA06-2026
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Research methods
- Critical thinking
- Data analysis
- Attention to detail
- Adaptability
Timeline
Restaurant Waiter
Golden Gong Chinese Restaurant
11.2021 - 08.2023
Bachelor of Arts - Psychology
University of California, Davis