Michael Chue
Clermont
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Reliable professional in transportation, known for high productivity and efficiency in task completion. Possess specialized skills in route planning, vehicle maintenance, and safe driving practices. Excel at time management, customer service, and adaptability, ensuring seamless operations and client satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Amazon delivery Driver
Chosen Express
Groveland
10.2024 - Current
- Delivered packages efficiently across designated routes using company vehicles.
- Maintained accurate records of deliveries and pick-ups for tracking purposes.
- Communicated with dispatch to confirm delivery schedules and address issues.
- Ensured vehicle cleanliness and performed routine maintenance checks regularly.
- Adhered to traffic laws and safety protocols during all driving activities.
- Assisted in loading and unloading cargo to optimize delivery processes.
- Interacted positively with customers to provide excellent service during deliveries.
- Reported delivery discrepancies or vehicle issues promptly to management.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Maintained accurate records of goods delivered and collected payments as required.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Inspected vehicles' condition, supplies and equipment before and after trips
School Bus Operator
Consolidated Bus Transit
Bronxville
11.2018 - 06.2024
- Operated school buses safely and efficiently during daily routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Assisted students in boarding and disembarking from the bus.
- Communicated effectively with parents regarding student transportation needs.
- Managed student behavior to promote a safe riding environment.
- Reported maintenance issues promptly to ensure bus reliability.
- Collaborated with school officials to adjust routes as needed for events.
- Conducted regular visual checks of the interior of the bus during operation for potential hazards or safety concerns.
- Maintained accurate records of daily routes, pickups, and drop offs.
- Assisted students with boarding and disembarking the bus in a safe manner.
- Adhered to local laws and regulations regarding speed limits, traffic signals, loading zones, and other transportation rules.
- Performed pre-trip vehicle inspections to ensure that buses were in good working order.
- Monitored student behavior while on the bus to ensure safety and security of all passengers.
- Reported any mechanical malfunctions or needed repairs to the supervisor immediately upon discovery.
- Provided assistance with wheelchair lifts when necessary for disabled students or adults.
- Coordinated closely with school administration personnel to ensure compliance with district policies and procedures related to student transportation services.
- Attended staff meetings regularly to stay updated on changes in policy or procedure.
- Utilized appropriate driving techniques, including defensive driving, when operating the school bus.
- Assisted special needs students as required according to individual IEP plans.
- Transported students and teachers on school activity trips while exercising responsible leadership.
- Followed schedules and routes to maintain timely arrivals and departures.
- Used navigation equipment and two-way radio while remaining focused on safety.
- Learned and followed school transportation procedures.
- Regulated heating, lighting and ventilation systems for passenger comfort.
- Reported bus malfunctions or repairs needed.
- Cleaned and sanitized bus interiors to lessen germ spread.
- Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
- Performed work assignments according to instructions received.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Reported accidents, hazards or transportation delays using mobile two-way radios.
Paratransit Driver
D&J Ambulette Services
Bronxville
09.2011 - 11.2018
- Transported clients safely to various medical appointments and activities.
- Assisted passengers with mobility devices during boarding and disembarking.
- Coordinated schedules to ensure timely pickups and drop-offs for clients.
- Maintained vehicle cleanliness and performed routine safety checks regularly.
- Communicated effectively with dispatchers and healthcare facilities for updates.
- Documented trip details and client feedback in compliance with company policies.
- Provided excellent customer service to enhance passenger travel experience.
- Adhered to all traffic laws and safety regulations during transit operations.
- Transported passengers to healthcare appointments and developed productive relationships with medical personnel.
- Stayed up to date with local roads, traffic patterns and speed limits.
- Communicated with dispatch personnel regarding pick-up times and locations for assigned routes.
- Assisted passengers with loading and unloading luggage onto vehicle when necessary.
- Followed all applicable laws, regulations and safety procedures while driving vehicles.
- Responded quickly in emergency situations such as medical emergencies or accidents on the road.
- Conducted pre-trip inspections of vehicles prior to departures from base station.
- Familiarized self with area roads and landmarks to ensure efficient navigation during trips.
- Maintained records of trips completed, miles driven, fuel consumption and other pertinent information for reporting purposes.
- Provided courteous customer service to all passengers, responding to inquiries and addressing any concerns or complaints.
- Reported mechanical issues or incidents immediately to supervisor or dispatcher.
- Notified supervisors of any irregularities encountered during trips.
- Ensured proper operation of vehicle before each trip, including safety checks.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Kept shuttle and reception areas clean and organized.
- Deescalated verbal altercations and fights between passengers.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Followed regular schedule of pickups for individual customers and groups.
Education
Some College (No Degree) - Criminal Justice
Katherine Gibbs
New York, NYSkills
- Route planning
- Vehicle maintenance
- Cargo handling
- Delivery documentation
- Passenger Transportation
- Passenger Safety
Languages
Spanish
Limited
Certification
- Class B CDL with Passenger,AirBrake, And School bus endorsements
References
References available upon request.
Timeline
Amazon delivery Driver
Chosen Express
10.2024 - Current
School Bus Operator
Consolidated Bus Transit
11.2018 - 06.2024
Paratransit Driver
D&J Ambulette Services
09.2011 - 11.2018
Some College (No Degree) - Criminal Justice
Katherine Gibbs