To obtain a position where I can use my interpersonal skills and customer service experience to become part of a work environment that will allow for both personal and professional growth.
16 years successfully managing teams responsible for all operational functions ensuring client satisfaction is successfully achieved and company policies adhere to with the goal of maximizing profitability for the company. 16 years of customer service experience with a proven record of providing clients with superb service. Consistently display ownership of issues and personally resolve work items from start to finish. Proven leader in all aspects of freight pick-up and delivery with the ability to adapt to a fast-paced constantly changing environment. Motivated employee with excellent ability to multitask and handle issues in a timely manner. Excellent motivator, negotiator, manager, coach, mentor, and experienced trainer.