Michael Clark
Beaumont,TX
Summary
Dynamic Parts Specialist with proven success at Doggett Honda, adept at optimizing inventory management and enhancing customer satisfaction. Skilled in parts identification and order fulfillment, I excel in team collaboration and have a clean driving record. Committed to delivering exceptional service and streamlining processes for improved efficiency.
Overview
16
16
years of professional experience
Work History
Parts Specialist
Doggett Honda
Beaumont, TX
04.2025 - Current
- Processed parts orders using dealership management system to ensure timely delivery.
- Assisted customers in identifying and sourcing automotive parts for repairs and upgrades.
- Maintained accurate inventory records to support efficient stock management and replenishment.
- Collaborated with service technicians to facilitate seamless integration of parts into repair workflows.
- Streamlined ordering process, reducing lead times and improving customer satisfaction rates.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
Warehouse Worker
Kinsel Ford
Beaumont, TX
07.2019 - 09.2021
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Maintained cleanliness and organization of work areas to ensure safety standards.
- Loaded and unloaded shipments, verifying accuracy against packing lists.
- Assisted in stock replenishment, optimizing space utilization on shelves.
- Collaborated with team members to streamline order fulfillment processes.
- Conducted regular inventory counts to maintain stock accuracy and minimize discrepancies.
Parts Delivery Driver
Kinsel Ford
Beaumont, TX
07.2016 - 09.2020
- Delivered automotive parts efficiently to service departments and customers.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Maintained accurate logs of deliveries and pick-ups for inventory management.
- Collaborated with team members to optimize delivery routes and schedules.
Parts Specialist
Doggett Ford
07.2018 - 06.2020
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
Mail Delivery Driver
B&N Mail
Beaumont, TX
05.2010 - 01.2020
- Delivered mail and packages efficiently across designated routes.
- Maintained accurate records of deliveries and vehicle inspections.
- Ensured compliance with safety protocols during transit operations.
- Assisted in training new drivers on delivery procedures and route management.
- Optimized delivery routes to enhance efficiency and reduce transit time.
- Monitored vehicle performance and reported maintenance needs effectively.
- Handled sensitive documents securely, adhering to strict confidentiality protocols for customer privacy protection.
- Proactively communicated with supervisors regarding any challenges faced during deliveries or improvements needed within the system for better results.
- Provided support during peak seasons, adapting to increased workload without compromising quality or punctuality of deliveries.
- Consistently met or exceeded daily delivery targets, contributing to overall team success in achieving operational goals.
Education
High School Diploma - Required
Ferriday High School
Ferriday, LA05-2000
Skills
Shipping and receiving
Warehouse operations
Returns processing
Packaging and labeling
Sales support
Parts identification
Parts documentation
Customer service
Ordering parts
Invoice processing
Order fulfillment
Clean driving record
Inventory auditing
Forklift operation
Team collaboration
Timeline
Parts Specialist
Doggett Honda
04.2025 - Current
Warehouse Worker
Kinsel Ford
07.2019 - 09.2021
Parts Specialist
Doggett Ford
07.2018 - 06.2020
Parts Delivery Driver
Kinsel Ford
07.2016 - 09.2020
Mail Delivery Driver
B&N Mail
05.2010 - 01.2020
High School Diploma - Required
Ferriday High School