Michael Clark II
Springville,Utah
Summary
Window Cleaner expertly removes built-up dirt and grime from residential and commercial windows using industry-standard techniques and equipment. Travels to client worksites to complete window cleaning tasks while climbing, lifting and bending at varying heights, environments and weather conditions. Consistently uses stabilizing equipment to reduce accidents and meet health and safety regulations. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Jimmy John's Franchise
02.2023 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Expedited deliveries to meet customer deadlines and requirements.
- Fostered positive working relationships with regular customers.
- Successfully avoided time delivery delays by carefully planning best routes.
Admissions Team Lead
The Maize
09.2021 - 10.2024
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Coached team members in techniques necessary to complete job tasks
Professional Window Cleaner
Quality Window Cleaners
05.2019 - 11.2023
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Leveraged ladders, and poles to clean windows and gutters.
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
- Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
- Calculated prices, collected payments and furnished written receipts to support accounting records and help business remain profitable.
- Observed and adhered to industry and worksite safety regulations to avoid accidents or injuries.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained equipment and vehicles in clean and excellent working order and notified supervisor of repair or replacement needs.
Plumbing Apprentice
All Around Plumbing Heating And Air
02.2023 - 07.2023
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Organized and moved materials from truck to job site to support project requirements.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Requested equipment and supplies to maintain inventory and availability of required items.
- Cut and drilled holes in walls to permit passage of pipes.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
HVAC Assistant
All Around Plumbing Heating And Air
02.2023 - 07.2023
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Joined pipes or tubing to refrigerant and water sources to form complete circuit.
- Lubricated shafts and bearings to protect from moisture and corrosion.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Set up ladders and other access equipment.
- Followed safety protocols and best practices for installation, maintenance, or repair work..
- Maintained tools and equipment in good working condition.
- Followed safety protocols on job sites.
- Cleared work sites of hazardous items.
- Disassembled broken, defective, and worn out equipment to aid with repairs.
- Troubleshot various types of equipment during installation and processes.
Education
High School Diploma -
Salem Hills High School
05.2022
Skills
- Payment Collection
- Inventory Control
- Chemical Handling
- Performance Monitoring
- Quality Control
- Workplace Safety
- Performance Improvement
- Technical Support
- Mentoring
- Cash Handling
- Team Supervision
- Sales Expertise
Timeline
Delivery Driver
Jimmy John's Franchise
02.2023 - Current
Plumbing Apprentice
All Around Plumbing Heating And Air
02.2023 - 07.2023
HVAC Assistant
All Around Plumbing Heating And Air
02.2023 - 07.2023
Admissions Team Lead
The Maize
09.2021 - 10.2024
Professional Window Cleaner
Quality Window Cleaners
05.2019 - 11.2023
High School Diploma -
Salem Hills High School
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