Michael Coleman
Evanston,IL
Overview
4
4
years of professional experience
1
1
Certification
Work History
Enterprise Configuration Area Technician | Infrastructure and Network
CDW
04.2026 - Current
- Configured network security for Hedge Fund client’s deployments including RSA key generation, Radius and AAA server configuration with primary and secondary failover across cisco platforms to adhere to global regulatory compliance standards.
- Implemented tiered management access control list restricting device administration to authorized IPs
- Deployed VLAN architecture segmenting production, development, and voice traffic with selective interface requirements based on floor-level requirements
- Managed JunOS firmware version control to match client-side environment specifications
- Coordinated work windows with clients for the configuration of Palo Alto Firewalls to keep all devices within the organization security compliant
- Executed full datacenter rack builds for premier hyperscale’s including rack and stack of devices, RPSU installation, SFP and NIC card module expansions, and pre rack deployment configurations
Datacenter Technician L3
TEKsystems (Microsoft)
12.2025 - 04.2026
- Install and rack 200+ servers, switches, and storage units following hot/cold aisle standards and manufacturer
- Tested and labeled fiber and copper cabling (SM/MM, QSFP/SFP+, DAC/AOC) to support new deployments, executed work using DCCentral / GDCO / PhyNet tools
- Perform hardware diagnostics, PSU LED checks, and component swaps to quickly restore service
- Implement and enforce SOPs, THAs, and safety stop-work rules
- Perform hardware and connectivity checks to prevent service disruptions and security risks
- Verify and strengthened connectivity and proper cable labeling to facilitate accurate network routing and security standards
- Conducted network investigations, validating link lights, port status, and physical‑layer connections to isolate and resolve connectivity.
Enterprise Configuration Area Technician | Infrastructure and Hardware
CDW
02.2025 - 12.2025
- Assembled and installed IDF, MDF, all in one server racks including mounting rails, PDUs, switches, and firewalls following detailed rack elevation diagrams and data center standards.
- Diagnosed and resolved hardware issues related to RAM installation in enterprise laptops, including reseating modules, verifying BIOS recognition, and replacing faulty memory sticks.
- Configured Layer 2 and Layer 3 switches, including VLAN setup, trunk/access ports, IP address assignments, and inter-VLAN routing using Cisco and Juniper CLI.
- Activated HP iLO Advanced licensing on ProLiant servers to enable server administration capabilities for clients
- Set up PXE boot environments and configured Windows Autopilot for automated imaging and enterprise enrollment, streamlining deployment workflows across all K-12 devices.
Process Engineering Intern
Alliant Energy
06.2022 - 08.2022
- Applied Excel pivot tables and v-lookups for data entry on volumetric flow rate, mass flow rate, and pressure readings, optimizing boiler efficiency.
- Evaluated mechanical malfunctions to enhance thermal performance of Gas Generating Stations in company's southern fleet.
- Analyzed savings from suggested maintenance and operations to estimate repair costs, providing rate of return insights for business managers.
- Maintained timely and accurate oral and written technical reports to generation department Supervisors and Managers.
Education
Bachelor of Science - Information Technology
Arizona State University
Tempe, AZ12-2026
Skills
- Access Control List
- Hardening
- RSA key
- SHA Encryption
- ILO6
- IDRAC management
- Hyperscale Datacenters
- On-Premise Infrastructure rack and stack
- Ticketing notes
Certification
- CCNA (pending)
- Comptia Sec+ (pending)
- AWS Cloud Practitioner (Pending)
Timeline
Enterprise Configuration Area Technician | Infrastructure and Network
CDW
04.2026 - Current
Datacenter Technician L3
TEKsystems (Microsoft)
12.2025 - 04.2026
Enterprise Configuration Area Technician | Infrastructure and Hardware
CDW
02.2025 - 12.2025
Process Engineering Intern
Alliant Energy
06.2022 - 08.2022
Bachelor of Science - Information Technology
Arizona State University