Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cyber security position with CompTIA Security+ certification. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Contractor
Optum
09.2023 - 11.2023
Provided technical support to clients using remote access tools, resolving complex hardware and software issues.
Created detailed documentation for IT systems and processes, facilitating effective troubleshooting.
Collaborated with project teams to ensure successful deployment of new technologies within budget constraints.
Managed inventory of hardware components necessary for installation of new systems.
Troubleshot connectivity issues related to routers, switches, firewalls, ensuring optimal network performance.
Set up equipment for employee use, performed and ensured proper installation of cables, operating systems, and appropriate software.
Operations Coordinator
Rustic Cabins LW
11.2021 - Current
Delivered exceptional customer satisfaction by proactively addressing client concerns.
Developed and maintained relationships with external vendors and suppliers.
Monitored daily listings operations.
Maintained and updated company database with new property listings.
Kept properties in compliance with local, state and federal regulations.
Assistant Manager
Hole in One Bagel
01.2019 - 01.2023
Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
Helped oversee the daily operations of the store, managing staff and inventory.
Caterer
Encore Catering
09.2017 - 01.2019
Assisted with set up prior to each event, arranging tables, chairs, linens, decorations.
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Valet Parking Attendant
Country Club Services
01.2017 - 12.2017
Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.