Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Colton

Grand Forks

Summary

Skilled professional with extensive experience at Steamatic of the Red River Valley, excelling in training and mentoring while ensuring safety compliance. Proven ability in complex problem-solving and effective communication, enhancing team efficiency and client satisfaction. Recognized for adaptability and consistently volunteering to assist as needed to meet changing organizational needs.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Supervisor

Steamatic of the Red River Valley
05.2020 - Current
  • Assisted in daily operations, ensuring adherence to safety protocols.
  • Collaborated with team members to streamline workflow processes.
  • Supported training initiatives for new staff on operational procedures.
  • Maintained cleanliness and organization of work areas to enhance efficiency.
  • Contributed to team meetings, providing input on process improvements.
  • Supervised daily site operations, ensuring compliance with safety regulations and company policies.
  • Maintained records and logs of work performed and materials and equipment used.
  • Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
  • Provided onsite training to help develop employee skills.

Technician

Steamatic of the Red River Valley
10.2019 - 06.2020
  • Operated advanced cleaning equipment to restore properties affected by water and fire damage.
  • Conducted thorough inspections to assess damage and determine appropriate restoration methods.
  • Collaborated with team members to execute restoration projects efficiently, ensuring timely completion.
  • Maintained a safe work environment by adhering to safety protocols and best practices during operations.

Benefits Consultant

Aflac
07.2019 - 10.2019
  • Developed and executed tailored insurance solutions to meet client needs.
  • Cultivated strong relationships with clients to enhance retention rates.

Team Lead-Production

LM Wind Power
03.2016 - 05.2018
  • Supervised windmill blade production operations, ensuring adherence to safety protocols and quality standards.


Sales Professional

Lithia Ford
10.2012 - 03.2016
  • Conducted vehicle demonstrations, highlighting features and benefits to prospective buyers.
  • Developed strong customer relationships through personalized service and follow-up communications.
  • Collaborated with finance team to streamline loan approval processes for customers.

Quality Control

LM Wind Power
05.2005 - 10.2012
  • Coordinated closely with quality control personnel to ensure adherence to established standards.
  • Inspected and checked outgoing orders for quality control.
  • Implemented quality control measures to ensure consistently high-quality deliverables.
  • Educated and oriented employees to improve compliance with quality control protocols.

Education

Northwest Tech
East Grand Forks, MN

Associate of Applied Science - Natural Resources

Trapper Creek Job Corps
Darby
05-2002

High School Diploma -

Thompson High School
Thompson, ND
05-1997

Skills

  • Training and mentoring
  • Customer service
  • Complex Problem-solving
  • Effective communication
  • Adaptability and flexibility
  • Teamwork and collaboration

Certification

IICRC-Trauma and Crime Scene Cleanup Technician

IICRC-Water Damage Restoration Technician
IICRC-Applied Microbial Remediation Technician

Timeline

Supervisor

Steamatic of the Red River Valley
05.2020 - Current

Technician

Steamatic of the Red River Valley
10.2019 - 06.2020

Benefits Consultant

Aflac
07.2019 - 10.2019

Team Lead-Production

LM Wind Power
03.2016 - 05.2018

Sales Professional

Lithia Ford
10.2012 - 03.2016

Quality Control

LM Wind Power
05.2005 - 10.2012

Northwest Tech

Associate of Applied Science - Natural Resources

Trapper Creek Job Corps

High School Diploma -

Thompson High School

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