Accomplished Food and Beverage Manager with a proven track record at Scottsdale Bible Church, adept in kitchen leadership and staff training. Excelled in boosting revenue through strategic upselling and innovative cost control, achieving significant profitability targets. Renowned for fostering a culture of continuous improvement and team coordination, enhancing service standards and guest satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Scottsdale Bible Church
Scottsdale, AZ
08.2015 - Current
Developed staff training programs to enhance service skills and increase overall efficiency.
Maintained highest standards for beverage quality and service.
Audited food and beverage inventory and cost control systems and processes to keep tabs on usage and prevent shrink.
Managed budgets, forecasting sales, controlling costs, and achieving profitability targets.
Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
Resolved guest issues promptly and professionally, turning negative experiences into positive ones whenever possible.
Increased revenue through effective upselling techniques and promotional strategies.
Established a culture of continuous improvement by encouraging staff feedback on processes, menu items, and customer interactions.
Sous Chef
Mirabel Golf Club
Scottsdale, AZ
03.2013 - 08.2015
Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
Trained kitchen staff to perform various preparation tasks under pressure.
Planned and directed high-volume food preparation in fast-paced environment.
Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.
Line Cook
Desert Mountain Golf Club
Scottsdale, AZ
01.2011 - 03.2013
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Boosted employee morale through positive attitude, willingness to assist others when needed.
Education
High School Diploma -
North Canyon
Phoenix, AZ
05-2006
Skills
Food and beverage operations
Kitchen leadership
Highly motivated
Cost control
Professional attitude
Reliable and trustworthy
Team coordination
Safety management
Kitchen sanitation
Mentoring and coaching
Staff training
Sales promotion
Accomplishments
Achieved Cost Management and Revenue by introducing Total Party Planner for Food costs and PnL tasks.
Supervised team of 18 staff members.
Achieved Proper Menu Planning by completing Campus Wide Dinner with accuracy and efficiency.
Collaborated with team of 5 in the development of Operational Kitchen Ministry and Cafe.
Achieved Ownership of Catering Department through effectively helping with Managing Food Costs and Waste.
Certification
ServSafe Food Protection Manager Certification - National Restaurant Association.
First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
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