Michael Conte
Saint Charles,MO
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Communications Officer
City of O'Fallon
O'Fallon , MO
06.2020 - Current
- Entered data into computer systems used for tracking information related to police operations.
- Monitored radio frequencies to ensure proper communication between police officers in the field and dispatch staff.
- Established contact with victims or witnesses who may have pertinent information regarding an ongoing investigation.
- Analyzed incoming data collected from multiple sources including 911 calls, emails, texts.
- Coordinated with other law enforcement agencies to provide assistance during high priority events or incidents.
- Managed multiple tasks simultaneously while remaining calm under pressure.
Confinement Officer
City of O'Fallon
O'Fallon, MO
06.2017 - 06.2020
- Assisted in training new confinement officers on proper security protocols.
- Maintained records of prisoner movements and daily activities.
- Conducted searches of cells and personal belongings for contraband or weapons.
- Ensured safety and security of inmates by conducting regular patrols of the facility.
- Coordinated with outside agencies regarding court appearances, transfers, and releases for inmates.
- Performed searches of inmates and cells for contraband and prohibited items.
- Managed inmate intake processes, including booking and fingerprinting.
Prisoner Transport Officer
Lincoln County, MO
Troy, MO
07.2015 - 06.2017
- Coordinated with medical staff to ensure timely administration of medications prescribed to inmates.
- Provided transportation services for transporting prisoners from one location to another according to court orders or other directives.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.
- Adhered to all regulations regarding the handling of weapons while on duty.
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
Security Dual Rate Supervisor
Ameristar Casino Resort Spa St. Charles
Saint Charles, MO
07.2007 - 07.2015
- Reviewed incident reports submitted by subordinates for accuracy and completeness.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
Education
High School Diploma -
Wentzville Timberland High School
Wentzville, MO05-2005
Some College (No Degree) - Criminal Justice (36 Credit Hours)
Southern New Hampshire University
Hooksett, NHSkills
- Information Gathering
- Active Listening
- 911 System Information Databases
- Emergency Response Procedures
- Documentation And Reporting
- Critical Thinking
- Decision-Making
- Attention to Detail
- Dependable and Responsible
- Adaptability and Flexibility
Certification
- MULES
- CIT
- Instructor Development
- Field Training Officer
Timeline
Communications Officer
City of O'Fallon
06.2020 - Current
Confinement Officer
City of O'Fallon
06.2017 - 06.2020
Prisoner Transport Officer
Lincoln County, MO
07.2015 - 06.2017
Security Dual Rate Supervisor
Ameristar Casino Resort Spa St. Charles
07.2007 - 07.2015
High School Diploma -
Wentzville Timberland High School
Some College (No Degree) - Criminal Justice (36 Credit Hours)
Southern New Hampshire University
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