Michael Cooley
Dayton,OH
Summary
Driven Merchandising Manager with 9 years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers.
Overview
9
9
years of professional experience
Work History
Merchandise Manager
Omega Music
10.2014 - 03.2023
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Reviewed customer feedback to identify trends and improve product selection.
Uber Partner
Uber
04.2014 - 11.2014
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Insurance Agent
Met Life Insurance
11.2013 - 06.2014
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Education
Associate of Applied Science - Audio Engineering
International College of Broadcasting
Dayton, OH06.2008
Skills
- Inventory Management
- Merchandise presentation
- Merchandise Allocation
- Retail display setup
- Sales Analysis
- Seasonal Planning
- Shipment Processing
- Omni-channel retailing
- E-commerce management
- Markdown Optimization
Timeline
Merchandise Manager
Omega Music
10.2014 - 03.2023
Uber Partner
Uber
04.2014 - 11.2014
Insurance Agent
Met Life Insurance
11.2013 - 06.2014
Associate of Applied Science - Audio Engineering
International College of Broadcasting