Michael Coss
San Antonio
Summary
Customer-focused professional with experience in field support, automotive service, and team management. Strong background in customer service, inventory management, and technician coordination. Known for clear communication, transparency, and delivering high-quality service across residential, business, and enterprise environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
National Field Support III
Charter Communications
11.2021 - Current
- Assist field technicians with installations and repairs; provide troubleshooting and support.
- Spectrum
Main Shop Service Advisor
North Park Subaru at Dominion
06.2019 - 06.2021
- Managed customer service, scheduling, and repair coordination.
Express Service Advisor
Ingram Park Chrysler Jeep Dodge RAM
03.2019 - 06.2019
- Handled quick-service maintenance and customer interactions.
Senior Technician
Valvoline Instant Oil Change
12.2017 - 02.2018
- Performed maintenance services and supported operations.
Line Cook
Main Event Entertainment
12.2015 - 12.2017
Line Cook
Bill Miller Bar-B-Q
02.2014 - 11.2015
Education
High School Diploma -
John Marshall High School
Additional Studies - Computer Science
Northwest Vista College
Skills
- Customer Service
- Technical Support
- Team Coordination
- Inventory Management
- Communication
- Problem Solving
Certification
Licensed State Inspector
Timeline
National Field Support III
Charter Communications
11.2021 - Current
Main Shop Service Advisor
North Park Subaru at Dominion
06.2019 - 06.2021
Express Service Advisor
Ingram Park Chrysler Jeep Dodge RAM
03.2019 - 06.2019
Senior Technician
Valvoline Instant Oil Change
12.2017 - 02.2018
Line Cook
Main Event Entertainment
12.2015 - 12.2017
Line Cook
Bill Miller Bar-B-Q
02.2014 - 11.2015
High School Diploma -
John Marshall High School
Additional Studies - Computer Science
Northwest Vista College