Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Michael Cowdry

Yucca Valley,CA

Summary

Experienced pest control professional with over 5 years focused on preventing and eliminating infections for residential and commercial customers. Ability to effectively determine property needs and ideal strategies for removing pests. Implementing physical strategies such as baits to further enhance chemical-based approaches. Excellent skills in interpersonal communication, customer service and sales.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Route Operations Manager

Orkin Pest Control
Palm Springs, CA
01.2020 - Current
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Factored in current climate and property specifications when preparing and applying chemicals.
  • Calculated expected costs, obtained payment and provided customers with documentation to maintain accounting accuracy.
  • Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.
  • Removed debris such as webs and nests from property to support comprehensive pest control strategies.
  • Completed over 200 site inspections each month.

Certified Pest Control Technician

Terminex Pest Control
Palm Springs, CA
09.2018 - 12.2019
  • Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
  • Applied basic mathematical skills to properly calculate fumigant needs for specific building size and exterior footprint.
  • Performed general pest control solutions such as bed bug and termite inspections and treatments.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Answered over 200 calls per month
  • Completed ASPIRE Basic Training Program

Flag Technician

American Tire Depot
Yucca Valley , CA
02.2016 - 04.2016
  • Assisted team by keeping shop tidy, clean and free of safety hazards.
  • Evaluated fluid levels, battery functioning and vehicle leaks.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Worked with over 20 customers on daily basis and developed trusted and repeated customer relationships.

Wind Turbine Technician

Mitsubishi/Diamond WTG
Palm Springs, CA
09.2014 - 11.2015
  • Climbed wind turbine towers to inspect, troubleshoot and repair turbine equipment.
  • Minimized risks and incidents by strictly adhering to regulations, safety rules and codes.
  • Maintained tool and spare parts inventories required for repair, installation, or replacement.
  • Troubleshoot and repair mechanical, hydraulic, or electrical malfunctions related to variable pitch systems, variable speed control systems to ensure proper operations.
  • Organized turbine data for testing, research and analysis.
  • Start and restart wind turbine generator systems to ensure proper operations.
  • Inspected, adjusted and restored fiberglass turbine blades to enhance performance.
  • Cautiously worked on over 5 different wind turbines daily.

Wind Turbine Technician

AES Wind Generation
Palm Springs, CA
07.2008 - 08.2013
  • Conducted systematic processes for identifying root cause of wind turbine component failures.
  • Diagnosed and fixed any issues causing turbines to shut down unexpectedly or fail to operate correctly.
  • Assisted with establishing processes and procedures for newly created facilities.
  • Followed work orders, technical drawings and procedures in delivering scheduled maintenance and service with minimal downtime.
  • Diagnosed problems involving wind turbine generators or control systems.
  • Assisted with establishing processes and procedures for newly created facilities.
  • Worked on over 5 different wind turbines daily.

Education

High School Diploma -

Yucca Valley High School
Yucca Valley, CA
06.1992

Skills

  • Staff Management
  • Verbal and written communication
  • Safety Protocols
  • Job Inspections
  • Time Management
  • Customer Service
  • Chemical Applications
  • Social Perceptiveness
  • Site Inspection
  • Treatment Requirement Determination
  • Chemical Storage
  • Service Level Agreements
  • Pest Management Techniques
  • Data Entry using Microsoft Word/Office

Accomplishments

  • Branch 2&3 Filed Representative License in 2018
  • Established several long-term business clients through outstanding service and attention to detail, which resulted in lucrative contracts for Orkin and Terminix.
  • AES Wind Generation Appreciation 5 Years of Service in 2008

Certification

  • ASPIRE Basic Training Program, Terminix - 2018
  • Live Fire Extinguisher Course OSHA Training - 2017
  • Safety Certification Course in Electrical PPE- 2014
  • Fall Prevention & Turbine Evaluation- 2012

References

Available upon request

Timeline

Route Operations Manager

Orkin Pest Control
01.2020 - Current

Certified Pest Control Technician

Terminex Pest Control
09.2018 - 12.2019

Flag Technician

American Tire Depot
02.2016 - 04.2016

Wind Turbine Technician

Mitsubishi/Diamond WTG
09.2014 - 11.2015

Wind Turbine Technician

AES Wind Generation
07.2008 - 08.2013

High School Diploma -

Yucca Valley High School

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