Dynamic operations leader with a proven track record at Hitachi Astemo, excelling in team leadership and process optimization. Achieved significant cost reductions through strategic initiatives and enhanced customer satisfaction by resolving conflicts effectively. Skilled in performance management and fostering cross-functional collaboration to drive operational excellence.
Overview
2027
2027
years of professional experience
Work History
Manager II
Hitachi Astemo / Astemo Americas Inc.
Blanchester, Ohio
2022 - Current
Led cross-functional teams to enhance operational efficiency and streamline processes.
Developed and implemented strategic initiatives to improve product quality and customer satisfaction.
Oversaw budgeting and resource allocation to align with corporate objectives and drive profitability.
Mentored junior managers, fostering professional development and enhancing team performance.
Implemented continuous improvement initiatives, resulting in reduced production costs and increased output quality.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Controlled costs to keep business operating within budget and increase profits.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Manufacturing Manager
American Showa Inc. / Hitachi Astemo Inc.
Blanchester, OH
2017 - 2022
Oversaw production schedules to ensure timely delivery of manufactured components.
Implemented quality control measures to enhance product reliability and reduce defects.
Coordinated cross-functional teams to optimize manufacturing processes and improve efficiency.
Developed training programs for staff to enhance skills and maintain safety standards.
Fostered a culture of continuous improvement through regular team meetings and performance evaluations.
Conducted root cause analysis investigations to identify areas for improvement in manufacturing processes, leading to increased efficiency and fewer defects.
Fostered strong relationships with external vendors and suppliers, ensuring timely deliveries of raw materials needed for seamless production operations.
Managed budget planning and forecasting activities for the manufacturing department, ensuring alignment with corporate financial goals while maintaining operational excellence.
Ensured compliance with safety regulations at all times, conducting regular inspections and promoting a culture of safe work practices among employees.
Developed long-term strategies for manufacturing operations, aligning with company goals and objectives to drive sustainable growth.
Assistant Manager / Off-shift Plant Wide Mgr.
American Showa Inc.
Blanchester, OH
2014 - 2017
Assisted in coordinating daily operations and ensuring adherence to company policies.
Supported inventory management processes by tracking stock levels and facilitating orders.
Enhanced customer satisfaction through effective communication and problem-solving strategies.
Collaborated with team members to streamline workflows and improve overall efficiency.
Analyzed operational data to identify trends and recommend process improvements.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Production Supervisor
American Showa Inc.
Blanchester, OH
2008 - 2014
Supervised daily production activities to ensure efficiency and compliance with safety standards.
Trained new team members on operational procedures and best practices for optimal performance.
Implemented process improvements that enhanced workflow and reduced downtime across production lines.
Coordinated scheduling and resource allocation to meet production targets effectively.
Monitored quality control processes, ensuring adherence to company quality standards and reducing defects.
Collaborated with maintenance teams to minimize equipment breakdowns and optimize production uptime.
Managed team of 30 production associates, overseeing productive production processes and meeting all deadlines.
General Associate
American Showa Inc.
Blanchester, Ohio
2005 - 2008
Operated machinery to ensure efficient production processes.
Assisted in quality control checks to maintain product standards.
Supported team members with daily task execution and workflow management.
Maintained cleanliness and organization of work area to enhance safety.