Michael Crawford
Houston
Summary
Experienced and compassionate RA dedicated to delivering excellent client care. Known for strong leadership skills and a person-centered approach. Extensive warehouse and restaurant background.
Overview
18
18
years of professional experience
Work History
Lead RA/ Sober Living Manager
Kemah Palms Recovery
05.2024 - Current
- Supervise and support clients in the Detox unit, ensuring a safe and therapeutic environment.
- Process new client admissions, including intake documentation, belongings search, and orientation.
- Provide direct client care, monitor withdrawal symptoms, and report clinical observations to nursing staff.
- Train and assist other RAs in maintaining facility standards and adherence to company policies.
- Collaborate with clinical, medical, and administrative teams to promote recovery focused care.
- Oversee day to day operations of all Sober livings within our program.
- Supervise and provide support to three other sober living managers to ensure compliance with company policy and recovery standards.
- Manage and coordinate inventory orders for all four sober living houses, maintaining budget and supply levels.
Merchandiser
National Garden Services
03.2024 - 07.2024
- Developed and executed merchandise displays to enhance product visibility and drive sales.
- Collaborated with suppliers to optimize inventory levels and ensure timely product availability.
- Analyzed consumer trends to inform product selection and positioning strategies.
- Conducted regular stock audits to maintain inventory accuracy and reduce discrepancies.
- Maintained all four of my Kroger locations.
Lead Order Selector
Buckhead Meat
03.2023 - 03.2024
- Operated electric pallet jack, forklift, and reach truck for efficient order selection and warehouse navigation.
- Conducted quality control checks to ensure product accuracy and compliance with safety standards.
- Collaborated with team members to streamline order picking processes and improve workflow efficiency.
- Trained new employees on best practices for selecting, packing, and shipping orders accurately.
- Prepared all customer orders for selectors before the start of shift.
- Moved box trucks from the yard to the correct bays and parked them back in the yard when loaded.
- Loaded pallets accurately into the trucks.
- Practiced and trained GMP and SQF policies.
Server
Buffalo Wild Wings
12.2022 - 02.2023
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed dining area, maintaining cleanliness and organization during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu knowledge and service standards, enhancing team performance.
Server
Olive Garden
10.2022 - 12.2022
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks in fast-paced environment.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained and mentored new servers on menu knowledge and service protocols.
Order Selector/ Loader
HEB Distribution Center
08.2020 - 09.2022
- Operated pallet jacks and forklifts to efficiently move products within warehouse.
- Selected and organized merchandise for timely order fulfillment, adhering to safety protocols.
- Conducted inventory checks, ensuring accuracy of stock levels and minimizing discrepancies.
- Trained new staff on warehouse procedures and equipment operation to enhance team performance.
- Accurately loaded pallets onto semi trailers.
Lift Truck Operator
Coca Cola Refreshments
07.2012 - 06.2017
- Operated lift trucks to transport materials within warehouse efficiently.
- Conducted routine inspections on lift trucks to ensure safety compliance.
- Collaborated with team members to optimize loading and unloading operations.
- Maintained accurate inventory records through systematic tracking of materials handled using SAP software.
- Picked pallets from correct slots and loaded them onto trailers.
- Picked pallets from conveyor lines and placed them in slot bins ensuring accurate counts.
Lumper
Gorden Food Service
05.2011 - 07.2012
- Operated forklifts and pallet jacks to efficiently transport goods within warehouse environment.
- Sorted and organized incoming shipments for streamlined inventory management.
- Collaborated with team members to ensure timely loading and unloading of freight.
- Inspected products for quality assurance before distribution to minimize errors.
General Manager
Dominos's Pizza
02.2008 - 05.2011
- Directed daily operations to optimize workflow and enhance guest satisfaction.
- Developed marketing strategies to increase brand visibility and drive customer engagement.
- Established performance metrics to evaluate employee effectiveness and operational efficiency.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Education
GED -
Polk County School Board Of Education
Lakeland, FLAssociate of Applied Science - Substance Abuse Counseling
San Jacinto College
Pasadena, TX12-2026
Skills
- Forklift safety certification
- Experienced with Microsoft Office applications
- Customer service
Timeline
Lead RA/ Sober Living Manager
Kemah Palms Recovery
05.2024 - Current
Merchandiser
National Garden Services
03.2024 - 07.2024
Lead Order Selector
Buckhead Meat
03.2023 - 03.2024
Server
Buffalo Wild Wings
12.2022 - 02.2023
Server
Olive Garden
10.2022 - 12.2022
Order Selector/ Loader
HEB Distribution Center
08.2020 - 09.2022
Lift Truck Operator
Coca Cola Refreshments
07.2012 - 06.2017
Lumper
Gorden Food Service
05.2011 - 07.2012
General Manager
Dominos's Pizza
02.2008 - 05.2011
GED -
Polk County School Board Of Education
Associate of Applied Science - Substance Abuse Counseling
San Jacinto College
Similar Profiles
Julie GarrettJulie Garrett
Residential House Manager at Kemah Palms RecoveryResidential House Manager at Kemah Palms Recovery
Rosselyn CastroRosselyn Castro
LVN at Kemah Palms RecoveryLVN at Kemah Palms Recovery
EMILY HAREEMILY HARE
Nurse, Nurse Manager at Kemah Palms RecoveryNurse, Nurse Manager at Kemah Palms Recovery
Liza TamangLiza Tamang
SI leader at University of Houston DowntownSI leader at University of Houston Downtown
Sela Y FloresSela Y Flores
Household Manager/Nanny (Three School Aged Children) at Private PrincipalHousehold Manager/Nanny (Three School Aged Children) at Private Principal