Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Creamer

Mulberry

Summary

Dynamic Sales Manager with a proven track record at Metro by T-Mobile, excelling in sales forecasting and customer relationship management. Expert in analyzing market trends to drive growth and training teams for success. Passionate about delivering exceptional service and achieving outstanding results through effective communication and strategic sales initiatives.

Overview

13
13
years of professional experience

Work History

Sales Manager

Metro by T-Mobile
Auburndale
05.2022 - Current
  • Created and presented monthly reports to management on sales performance.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Maintained accurate records of all transactions between customers and company representatives.

Store Manager

Total Wireless
Winterhaven
07.2017 - 05.2022
  • Organized promotional events to increase product awareness.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Planned special promotions or discounts based on market trends.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Monitored inventory levels and placed orders to restock shelves.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Account Manager

Buddy’s Home Furnishings
Lakeland
05.2012 - 07.2017
  • Provided training and guidance to new Account Managers.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Collaborated with sales team to determine best ways to drive market share.
  • Addressed customer questions and concerns regarding products and services.
  • Managed account receivables for assigned accounts, ensuring timely payments and minimizing bad debts.
  • Renewed existing accounts by building relationships with clients.

Education

High School Diploma -

Colerain
Cincinnati, OH
06-1994

Skills

  • Customer relationship management
  • Employee training
  • Inventory management
  • Conflict resolution
  • Time management
  • Communication skills
  • Problem solving
  • Cash handling
  • Payment processing
  • Store opening and closing
  • Upselling
  • Guest relations
  • Customer service
  • Direct sales

Timeline

Sales Manager

Metro by T-Mobile
05.2022 - Current

Store Manager

Total Wireless
07.2017 - 05.2022

Account Manager

Buddy’s Home Furnishings
05.2012 - 07.2017

High School Diploma -

Colerain

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