MICHAEL CURD
The Natural Wine Company
Brooklyn,NY
8
years of professional experience
I'm a 28 year old writer/musician living in Brooklyn with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.
Work History
Server
8 Months- Delivered attentive tableside service, anticipating guest needs and maintaining smooth dining flow.
- Coordinated table turns, seating priorities, and service pacing during peak dining periods.
- Recommended wine pairings and menu selections using product knowledge and guest preferences.
- Managed order accuracy across POS, bar, and kitchen communication channels.
- Supported closing duties, including cash reconciliation, section reset, and inventory checks.
Social Media Manager/Store Associate
5 Years 5 Months- Guided customers through wine selection tailored to preferences using developed wine knowledge over years.
- Updated social media profiles weekly to enhance online visibility.
- Enhanced customer connection via social media channels.
- Supported day-to-day store activities with manager and handled coverage during travel.
- Processed sales transactions accurately using point-of-sale systems and verified payment details.
- Stocked shelves, organized displays, and maintained product availability throughout sales floor.
- Trained new associates on store procedures, customer service standards, and daily workflow expectations.
Personal Assistant/Store Manager
11 Months- To Feng Shui consultant, Laura Benko
- Managed storefront/wellness center, facilitating sales and engaging with clients to enhance customer experience
- Managed the opening and closing of the building
- Organized events such as yoga classes, online Zoom classes, and massage appointments
- Designed graphics for online site and signage to effectively communicate brand message and attract customers
Host
5 Months- Assisted in opening/closing the restaurant
- Contacted guests via telephone to confirm reservations and receive details
- Ensured guests had water and informed them of their server’s name
- Oversaw dining room and bar activities to ensure smooth service and efficient seating arrangements. to coordinate possible seating arrangements for non-reservations
- Communicated with serving staff, management, kitchen staff and customers to ensure a pleasant dining experience
- Provided in-depth descriptions of the menu as well as recommending items
- Inspected dining room and restroom for cleanliness
Host
3 Months- Assist in opening/closing the restaurant
- Scheduled all reservations and planned seating arrangements with management before service
- Checked guests coats and made sure they had an accompanying ticket
- Handled customer complaints with good listening skills and help from management
- Made sure reservations were top priority while making sure our “walk in” clients were also handled with care
Host
5 Months- Assist in opening/closing the restaurant
- Greeting and assisting guests by escorting them to an assigned table
- Dealt with customers in a fast-paced environment
- Made certain that all spaces of the main dining area were clean
- Maintained positive guest compliments and company standards
Front Desk/Receptionist
6 Months- Greeted every visitor in a friendly and welcoming demeanor
- Managed appointments and handled reservations
- Made clients feel comfortable when setting up their bed/booth
- Cleaned stations/bathrooms
Education
High School Diploma
Skills
Exceptional customer service
Hospitality service expertise
Point of sale operation
Suggestive selling
Able to perform in a fast-paced environment
Memory retention
Friendly and outgoing demeanor
Proficient in Canva and photo editing through certain apps
Timeline
Server
June Wine Bar
03.2026 - CurrentRead More
Social Media Manager/Store Associate
The Natural Wine Company
06.2021 - CurrentRead More
Personal Assistant/Store Manager
The Holistic Home Company
07.2020 - 06.2021Read More
Host
Meatball Shop
10.2019 - 03.2020Read More
Host
JoJo Restaurant
10.2019 - 01.2020Read More
Host
Olive Garden
05.2019 - 10.2019Read More
Front Desk/Receptionist
Tanning Loft
11.2018 - 05.2019Read More
New Dorp High School
High School Diploma
Read More
Projects
Michael's work has been featured on NTS and in publications including The Ramble.