Summary
Overview
Work History
Skills
Timeline
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Michael D'Amelio

Lake Stevens,WA

Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Highly experienced with running teams of sales people and other employees. I've run a business traveling the country to different sales events. The job has required extensive travel all over the us, and I've been solely responsible for organizing the employee travel, state tax and sales compliance, budgeting, vendor negotiations, yearly account management, and much more.

Overview

9
9
years of professional experience

Work History

Owner

Self Employed
Lake Stevens, Washington
01.2017 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Devised processes to boost long-term business success and increase profit levels.
  • Business started at zero revenue to $250,00 per year in two years.

Fitness Director

Emerald City Athletics
Everett, WA
09.2015 - 08.2016
  • Met or exceeded monthly revenue and training goals.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Supervised sales team of ten people, stepping in to support employees and deliver smooth sales processes for clients.
  • Organized promotional events and interacted with community to increase sales volume.
  • Held weekly meetings with trainer's and membership sales staff to identify techniques to overcome sales obstacles.
  • Took over business from previous owners. Brought sales up to $50,000 per month from $25,000
  • Increased business enough to support 8-10 full time personal trainers vs only 4 to start with

Weekend Fitness Director

Emerald City Athletics
Everett, WA
12.2014 - 08.2015
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Supervised sales team of 5 people, stepping in to support employees and deliver smooth sales processes for clients.
  • Organized promotional events and interacted with community to increase sales volume.
  • Produced contracts, reports, letters, and proposals for clients.

Personal Trainer

Emerald City Athletics
Everett, WA
05.2014 - 12.2014
  • Designed specific workout systems for individual clients based on performance ability.
  • Trained clients during strength training, cardio vascular exercise and stretching.
  • Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
  • Recruited new participants each month with expertise in relationship-building and personal training.
  • Increased membership enrollment by using innovative sales and promotional techniques.
  • Developed organization systems for personal fitness plans, records and contracts.
  • Educated customers through creative presentations about health and personal benefits of services.
  • Went from zero sales or appointments to $10,000 per month within three months. Consistently top 2 salesperson every month

Personal Trainer

Vision Quest Sport And Fitness
Edmonds, WA
07.2013 - 05.2014
  • Designed specific workout systems for individual clients based on performance ability.
  • Trained clients during strength training, cardio vascular exercise and stretching.
  • Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.

Skills

  • Industry Expertise
  • Employee Motivation and Performance
  • Effective Communicator and Public Speaker
  • Change and Growth Management
  • Leadership and People Development
  • Strategic Planning
  • Vendor Negotiations
  • Budgeting and Expenditures
  • Sales Quota Management
  • Team Recruiting and Onboarding
  • Persuasive Negotiations
  • Customer Service and Assistance

Timeline

Owner

Self Employed
01.2017 - Current

Fitness Director

Emerald City Athletics
09.2015 - 08.2016

Weekend Fitness Director

Emerald City Athletics
12.2014 - 08.2015

Personal Trainer

Emerald City Athletics
05.2014 - 12.2014

Personal Trainer

Vision Quest Sport And Fitness
07.2013 - 05.2014

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Michael D'Amelio