Michael D’Amico
Richmond,VA
Summary
Transformative product leader with 15 years of experience in enterprise transformation and platform modernization across financial services and technology. Skilled in shaping product strategy and redesigning operating models to enhance governance and performance. Proven track record of unifying stakeholders and implementing data-driven KPI frameworks to drive measurable business outcomes.
Overview
30
30
years of professional experience
Work History
Regional Sales Director
COSTAR GROUP
01.2024 - Current
- 120%+ to KPI targets and exceeded 110% of revenue goals, driving regional growth for a high velocity digital real estate marketplace platform.
- Developed and executed regional growth strategy for high-growth digital real estate marketplace platform, driving market share expansion.
- Translated field sales insights into actionable product direction, acting as strategic liaison between sales leadership and product teams to shape roadmap priorities.
- Ranked as a top 10 Sales Manager (2025) for revenue production, talent development, and operational execution across a national sales organization.
- Established and maintained KPI dashboard governance and funnel analytics, enhancing conversion rates and improving forecast accuracy.
- Increased lead quality and customer lifecycle performance by aligning Sales, Marketing, and Product around unified targeting, qualification, and engagement strategies.
- Developed online real estate platform, Homes.com, to enhance user experience.
Senior Lead Execution Consultant, VP – Business Operations
WELLS FARGO
01.2019 - 01.2024
- Spearheaded large-scale technology and operations transformations in highly regulated banking environment, enhancing compliance and operational efficiency.
- 25,000+ employees migrated to a redesigned enterprise risk-intake platform, standardizing intake processes and strengthening governance and control frameworks.
- Launched 500+ employee organization, leading operational design that established structure, workflows, system enablement, and risk control architecture.
- 250+ employees transitioned through a compliant organizational restructuring, aligning HR systems, financial reporting, and operational governance.
- 33.9% reduction in customer callbacks achieved through taxonomy redesign, workflow simplification, and root-cause analytics.
- 10% improvement in first-pass case quality by strengthening requirements clarity, intake standards, and delivery governance.
- Reinforced enterprise governance through partnership with legal, compliance, risk, and technology teams, strengthening data governance, privacy controls, and audit readiness.
Market Sales Manager, AVP – Card Payment Solutions
WELLS FARGO
01.2013 - 01.2019
- Led POS sales strategy, guiding teams to consult with small and mid-sized businesses on payment processing needs and deliver tailored merchant service solutions.
- Oversaw development and management of a high-performing merchant prospect pipeline, driving team performance and consistently surpassing monthly POS and payment processing sales targets.
- Exceeded annual revenue targets by 20% while ensuring adherence to risk, compliance, and regulatory standards.
- $2M+ monthly portfolio managed, aligning growth initiatives with disciplined KPI monitoring and performance governance.
- Enhanced referral generation by 20% through improved collaboration with product, operations, and business banking teams.
- Directed regional consumer and small business banking teams across multiple markets, improving revenue and operational execution.
Sales Coach – Card Payment Solutions
WELLS FARGO
01.2010 - 01.2013
- Delivered 20%+ year-over-year revenue growth through consultative sales strategy, pipeline discipline, and process optimization.
- Achieved 139% sales performance, up from 90%, through implementation of analytics-driven coaching and structured performance management framework.
- Developed training programs for sales staff to enhance product knowledge.
- Mentored team members to improve customer engagement techniques.
- Analyzed sales data to identify areas for performance improvement.
PVC Pipe Sales
JM Manufacturing
06.1999 - 09.2023
- Achieved consistent year-over-year sales growth through strategic account management and market expansion.
- Managed key accounts such as Century Rain Aid, John Deere, and Ferguson, fostering customer loyalty and driving repeat business.
- Conducted onsite customer visits to assess needs and deliver technical guidance, enhancing long-term partnerships.
- Specialized in golf course irrigation design, providing tailored PVC solutions that align with performance and environmental standards.
- Represented the company at industry trade shows, showcasing product lines and generating new business opportunities.
Plant Engineer
JM Manufacturing
08.1996 - 06.1999
- Managed and executed capital projects including new railroad installation, die-cast tooling, epoxy flooring upgrades, and extrusion line improvements, with total budgets in the millions.
- Collaborated with engineering, maintenance, and operations teams to optimize plant performance and minimize downtime.
- Oversaw PVC pipe extrusion operations, enhancing production efficiency and maintaining quality standards.
- Provided hands-on support to Quality Control, troubleshooting process issues and driving continuous improvement initiatives.
- Developed and delivered technical training for Sales department, improving product knowledge and customer support.
Education
MBA -
University of Phoenix
BS -
Old Dominion University
VirginiaSix Sigma Certification -
Skills
- Sales Strategy
- Sales Planning
- Sales Enablement
- Sales Operations
- Sales Forecasting
- Sales Metrics
- Sales Analytics
- Sales Performance
- Sales Tracking
- Market Expansion
- Contract Negotiation
- Customer Insights
- Sales Insights
- Salesforce
- CRM Systems
- Data Visualization
- Tableau
- Power BI
- Excel
- Jira
- Microsoft Project
- Word
- PowerPoint
- Google Workspace
- Agile Delivery
- Team Development
- Team Collaboration
- Client Relationship
- Google Workspace
Education And Professional Development
- MBA, University of Phoenix
- BS, Old Dominion University
- Six Sigma Certification
Timeline
Regional Sales Director
COSTAR GROUP
01.2024 - Current
Senior Lead Execution Consultant, VP – Business Operations
WELLS FARGO
01.2019 - 01.2024
Market Sales Manager, AVP – Card Payment Solutions
WELLS FARGO
01.2013 - 01.2019
Sales Coach – Card Payment Solutions
WELLS FARGO
01.2010 - 01.2013
PVC Pipe Sales
JM Manufacturing
06.1999 - 09.2023
Plant Engineer
JM Manufacturing
08.1996 - 06.1999
MBA -
University of Phoenix
BS -
Old Dominion University