Highly skilled Sales Representative with a proven track record of increasing customer satisfaction, product knowledge, and driving business development through effective utilization of interpersonal skills.
Overview
23
years of professional experience
Work History
Davis Designz
Lakeland, Florida
Owner
2016 - Current (10 education.years_Label)
Job overview
Consistently met deadlines and exceeded customer expectations by engaging in effective communication channels such as email, phone calls, and text messages.
Managed brand identity by overseeing brand management, print design, and multimedia marketing materials.
Custom graphics and layout designed to enhance visual appeal and client satisfaction.
Implemented quality assurance processes to ensure product excellence.
Identified new opportunities for growth, expansion, and diversification.
Winter Haven Honda
Winter Haven , Florida
Internet Manager
2015 - 2023 (8 education.years_Label)
Job overview
Provided extensive product knowledge and efficiently addressed customer inquiries using CRM software from leads generated
Successfully conducted test drives, effectively converting potential customers into loyal clients for more than 8 years
Consistently surpassed sales targets, achieving top sales representative status for three consecutive quarters
Created engaging customer presentations to enhance understanding of vehicle features, leading to a 10% increase in test drive requests monthly.
Trugreen
Inside Sales Representative
01.2012 - 01.2015
Job overview
Developed strategic sales plans and executed them, resulting in top sales performance in insulation and lawn care
Collaborated with team to optimize sales approaches, resulting in top-ranking insulation sales performance
Achieved top sales performance in insulation category for 6 months until program completion, followed by top customer retention in sales for two years.
Successfully convinced new and repeat customers to invest in lawn care services, leveraging generated leads to exceed sales targets.
Affordable Quality Cleaning
Lakeland, Florida
Owner
2001 - 2012 (11 education.years_Label)
Job overview
Successfully handled all aspects of business operations, including recruitment and training of employees.
Achieved product excellence by implementing quality assurance processes.
Researched potential partners in order to expand services offered.
Worked closely with a team of Realtors to develop and execute effective sales approaches for newly built properties.
Secured new clients in the residential, commercial, and new construction sectors through various prospecting methods such as cold calling, emails, knocking on doors and in-person presentations.
Bilingual Claims Representative at Contingent Crew / American Glass ProfessionalsBilingual Claims Representative at Contingent Crew / American Glass Professionals