Michael Davis

• Worked in both the field and DTL.
• Qualified supervisor.
• Ensured that all product repairs met industry standards for safety and reliability.
• Conducted quality control checks after completing repairs to ensure satisfaction.
• Created estimates for repair costs prior to beginning work on an item.
• Maintained accurate records of all repair activities in the company database.
• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
• Mentored junior team members and managed employee relationships.
• Member of the CAB (Claims Advisory Board).

• I worked as a file owner for two years.
• During this time, I worked with Miss Handled on CCU claims to ensure a smooth claims process for our customers.
• Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.

• Licensed in Accident & Health
• Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.

Assistant Manager in high volume supercenter's located in Simpsonville, Anderson, Central, and Easley, SC. Promoted in 2011 to Co-Manager in Seneca and Easley, SC.

• Management Training sponsor for Market 35
• Hiring and Training Manager
• Strengthened company's business through customer initiatives
• Trained, coached and mentored staff to ensure smooth adoption of new company programs

• Purchase adequate quantities of necessary restaurant items including food, beverages, Equipment, and supplies.
• Meet, greet and encourage customer feedback in order to implement positive changes within the restaurant.
• Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
• Customer relations.