Michael Delaney
Indian Land,SC
Summary
Experienced Craftsperson with expertise in composite materials and history of high-quality and consistent work. Exemplary organization and complex problem-solving abilities. Proficient in handling and operating equipment safely and handling materials effectively.
Overview
20
20
years of professional experience
Work History
Owner/Production Manager, Craftsman
Pureglass Inc.
10.2007 - 04.2023
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Managed internal operational standards and productivity targets.
- Sourced materials to keep up with production goals and meet customer demands.
- Cut materials according to specifications in preparation for installation.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Kept tools, equipment and work areas properly maintained.
- Performed skilled fabrication work of parts such as surfboard fins and carbon fiber foiul boards.
- Constructed surfcraft and watercraft products according to design specifications.
Service Manager
Orange County Pools
11.2005 - 08.2007
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Regional Manager
National Transportation
03.2003 - 08.2005
- Supervised staff to optimize brand expansion initiatives and productivity.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Developed vendor network of contacts to drive down costs and increase revenues.
Education
High School Diploma -
San Ramon Valley High School
Danville, CANo Degree - Business
Orange Coast College
Costa Mesa, CASkills
- Technical Specifications
- Raw Materials Handling
- Training Skills
- Manufacturing Management
- Adept in Working with (ACE) Tools
- Logistics
- Materials Management
- Inventory Coordination
- Material Handling Expertise
- Manufacturing
- Chemical Processing Skillfulness
- OSHA Regulations
- Staff Management
- Customer Support
- Production Oversight
- Dedication to Product Quality
- Assembly and Production
Timeline
Owner/Production Manager, Craftsman
Pureglass Inc.
10.2007 - 04.2023
Service Manager
Orange County Pools
11.2005 - 08.2007
Regional Manager
National Transportation
03.2003 - 08.2005
High School Diploma -
San Ramon Valley High School
No Degree - Business
Orange Coast College
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