Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Dent

Hopewell,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Finance Manager

Crossroads Chrysler,Jeep,Dodge
12.2019 - Current
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Created organizational structures to improve accounting and finance functions.
  • Executed vendor setup and payment, administration of bank accounts and account reconciliations.
  • Increased revenue by assisting with operations management, sales and marketing efforts.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Protected company assets with strategic risk management approaches.
  • Mitigated process gaps and managed financial operational functions.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Evaluated applications against outline specifications to approve, reject or recommend adjustments files.
  • Assessed expansion plans and presented costs to forecast trends and recommend changes.
  • Drove industry-leading profit increase by transforming production process and aligning sales targets to meet dynamic industry conditions.
  • Maintained agile, responsive organization with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
  • Identified and capitalized on community business opportunities with effective networking.

Sales Representative

Crossroads Chrysler Jeep Dodge
02.2009 - 11.2019
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.

Auto Detailer

Priority Toyota
02.2004 - 01.2009
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Shined vehicle windows and windshields to remove water spots.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Washed cars and trucks daily for auto dealership.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
  • Provided mobile detailing services to clients at places of employment.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition.
  • Identified safety issues and addressed with shift supervisor.
  • Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.

Education

High School Diploma -

Hopewell High School
Hopewell, VA
06.2001

Skills

  • Compliance Assessments
  • Problem Anticipation and Resolution
  • Proactive and Focused
  • Prioritizing and Planning
  • Sales Support
  • Management of Financial Resources
  • Employee Training Oversight
  • Adaptable to Changing Conditions
  • Financial Risk Monitoring
  • Loan Processing
  • Figures Calculations
  • Revenue Growth
  • Deal Negotiations
  • Corrective Actions
  • Account and Ledger Reconciliations
  • Business Policies and Procedures
  • Lender Relationships
  • Financial Approvals
  • Business Intelligence Gathering

Timeline

Finance Manager

Crossroads Chrysler,Jeep,Dodge
12.2019 - Current

Sales Representative

Crossroads Chrysler Jeep Dodge
02.2009 - 11.2019

Auto Detailer

Priority Toyota
02.2004 - 01.2009

High School Diploma -

Hopewell High School

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Michael Dent