Michael Desjardin
Bonita Springs,FL
Summary
At Bonita Springs Poker, I excelled as a Poker Dealer, enhancing table revenue through meticulous gameplay management and superior customer service. My expertise in card shuffling techniques and strong communication skills contributed to a positive, fair gaming environment. Demonstrated reliability and a continuous learning mindset ensured high-quality experiences for players, underscoring my commitment to excellence in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Poker Dealer
Naples/Fort Myers Dog Track/ Bonita Springs Poker
01.2016 - 12.2024
- Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
- Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
- Enforced casino rules and regulations, promoting fair play among customers.
- Increased table revenue by accurately tracking time played, rake, and tips during each shift.
- Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
- Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.
- Promoted responsible gambling practices among patrons in accordance with company guidelines and industry best practices.
- Reduced errors in card handling by consistently practicing proper shuffling techniques and accurate card distribution.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Provided crucial support during large-scale poker tournaments by assisting with registration, table assignments, and event logistics.
- Streamlined chip exchange processes for efficient transactions between players and the house cashier station.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
Poker Dealer
House Of Cards And Games/ Bar League
01.2015 - 01.2016
- Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
- Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
- Enforced casino rules and regulations, promoting fair play among customers.
- Increased table revenue by accurately tracking time played, rake, and tips during each shift.
Education
Tech School -
National Bartending And Casino School
Fort Myers, FL07.2015
Bachelor of Science - Public Adminstration
Florida South-western State College
Fort Myers, FL01.2012
Skills
- Strong communication skills
- Quick decision making
- Reliability and punctuality
- Patience and persistence
- Positive customer experience
- Effective time management
- High concentration levels
- Continuous learning mindset
- Card shuffling techniques
- Stress tolerance
- Game rules
Timeline
Poker Dealer
Naples/Fort Myers Dog Track/ Bonita Springs Poker
01.2016 - 12.2024
Poker Dealer
House Of Cards And Games/ Bar League
01.2015 - 01.2016
Tech School -
National Bartending And Casino School
Bachelor of Science - Public Adminstration
Florida South-western State College
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