Summary
Overview
Work History
Education
Skills
Timeline
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Michael Desjardin

Bonita Springs,FL

Summary

At Bonita Springs Poker, I excelled as a Poker Dealer, enhancing table revenue through meticulous gameplay management and superior customer service. My expertise in card shuffling techniques and strong communication skills contributed to a positive, fair gaming environment. Demonstrated reliability and a continuous learning mindset ensured high-quality experiences for players, underscoring my commitment to excellence in fast-paced settings.

Overview

10
10
years of professional experience

Work History

Poker Dealer

Naples/Fort Myers Dog Track/ Bonita Springs Poker
01.2016 - 12.2024
  • Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
  • Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
  • Enforced casino rules and regulations, promoting fair play among customers.
  • Increased table revenue by accurately tracking time played, rake, and tips during each shift.
  • Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
  • Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.
  • Promoted responsible gambling practices among patrons in accordance with company guidelines and industry best practices.
  • Reduced errors in card handling by consistently practicing proper shuffling techniques and accurate card distribution.
  • Dealt appropriate number of cards to each player and verify placed bets before starting game.
  • Provided crucial support during large-scale poker tournaments by assisting with registration, table assignments, and event logistics.
  • Streamlined chip exchange processes for efficient transactions between players and the house cashier station.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.

Poker Dealer

House Of Cards And Games/ Bar League
01.2015 - 01.2016
  • Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
  • Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
  • Enforced casino rules and regulations, promoting fair play among customers.
  • Increased table revenue by accurately tracking time played, rake, and tips during each shift.

Education

Tech School -

National Bartending And Casino School
Fort Myers, FL
07.2015

Bachelor of Science - Public Adminstration

Florida South-western State College
Fort Myers, FL
01.2012

Skills

  • Strong communication skills
  • Quick decision making
  • Reliability and punctuality
  • Patience and persistence
  • Positive customer experience
  • Effective time management
  • High concentration levels
  • Continuous learning mindset
  • Card shuffling techniques
  • Stress tolerance
  • Game rules

Timeline

Poker Dealer

Naples/Fort Myers Dog Track/ Bonita Springs Poker
01.2016 - 12.2024

Poker Dealer

House Of Cards And Games/ Bar League
01.2015 - 01.2016

Tech School -

National Bartending And Casino School

Bachelor of Science - Public Adminstration

Florida South-western State College

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Michael Desjardin